Inside Sales Representative

Crown Bioscience

19h

About The Position

The Inside Sales Representative – Preclinical & Standalone Biomarkers is responsible for managing the full sales cycle for biomarker-driven opportunities, with a primary focus on preclinical and standalone biomarker services. This role serves as both the initial scientific and commercial point of contact and the primary owner of opportunities through to close. The Inside Sales Representative will drive revenue by engaging inbound and outbound leads, conducting scientific discovery, developing proposals in collaboration with internal teams, and closing business within defined account segments. This position is designed to support faster-cycle, high-volume biomarker opportunities, enabling rapid response, improved conversion rates, and efficient revenue generation. Crown Bioscience, a JSR Life Sciences company, is a global contract research organization (CRO) providing discovery, preclinical, and translational platforms to advance oncology and immuno-oncology. Known for their high quality and expansive in vivo, in vitro, and ex vivo preclinical models, they partner with their clients to quantify the efficacy and pharmacological profile of their drug candidate before they move into the clinic. The company is the only preclinical CRO to provide tumor organoid services utilizing HUB technology and has the world’s largest commercially available PDX collection. Additionally, further services available in the areas of high content imaging and a 3D Ex Vivo Patient Tissue Platform, provide greater insights into complex disease pathophysiology. A range of biomarker analysis and applied genomics services are also available to optimize therapeutic benefit. Crown Bioscience helps to deliver superior drug candidates to ensure that patients get the right treatment at the right time. Founded in 2006, Crown Bioscience has 12 facilities in the US, Europe, and APAC.

Requirements

Bachelor’s degree in Life Sciences, Biology, or related field
2–5+ years of experience in inside sales, business development, or commercial roles within CRO, biotech, or life sciences
Working knowledge of pre-clinical research and biomarker applications, including: Immunohistochemistry (IHC), Flow cytometry, Genomics and proteomics
Strong commercial acumen with the ability to manage and close deals independently
Ability to engage scientific stakeholders and translate technical discussions into business opportunities
Excellent communication, negotiation, and presentation skills
Highly organized with strong attention to detail
Self-motivated and comfortable working in a fast-paced environment

Nice To Haves

Experience managing opportunities through the full sales cycle preferred
Familiarity with translational research workflows is a plus
Proficiency with CRM systems (Salesforce preferred)

Responsibilities

Respond to inbound biomarker inquiries with a strong emphasis on same-day engagement
Conduct discovery calls to assess: Study objectives, Sample type (tumor tissue, blood, FFPE, etc.), Biomarker modality (IHC, flow cytometry, genomics, proteomics), Timeline, urgency, and budget awareness
Position appropriate preclinical and standalone biomarker solutions
Own qualified opportunities from initial engagement through close
Develop and execute sales strategy for each opportunity
Collaborate with scientific and operations teams to: Scope studies, Build proposals and pricing, Present solutions and proposals to clients, Negotiate and close deals within defined authority levels
Maintain consistent follow-up to drive opportunities to conversion
Identify and engage prospective clients across biotech and emerging pharma segments
Target key stakeholders including: Translational scientists, Preclinical researchers, Biomarker leads
Leverage conferences (AACR, SITC), publications, and data platforms to identify opportunities
Execute targeted outbound campaigns focused on preclinical and biomarker-driven research
Create and manage opportunities within Salesforce (SFDC)
Maintain accurate pipeline visibility including: Deal stage, Probability, Forecasted revenue
Document all customer interactions and next steps
Partner with Business Development on: Large, complex, or strategic opportunities, Assigned accounts requiring BD ownership
Collaborate with marketing, operations, and scientific teams to support deal execution
Utilize internal tools and AI platforms to enhance efficiency
Achieve and exceed KPIs related to: Revenue closed (primary metric), Pipeline generated, Conversion rates (lead → opportunity → closed won), Speed-to-lead and sales cycle time
Maintain accurate reporting and forecasting within CRM systems