Inside Sales Representative - Power Systems

Wagner Equipment • Aurora, NM

2d

About The Position

Wagner Equipment Co. offers challenging career opportunities, extensive training
and employee development along with an opportunity to grow your career and
thrive under Wagner’s reputation for excellence. We offer excellent benefits and
supply you with the tools you need to maximize your potential and grow within
Wagner.

The goal of the Inside Sales Representative (ISR) is to establish or
re-establish, qualify, and maintain contact with small to medium-sized customers
to increase machine and parts and service sales by making 20 plus calls per day
in a manner that reflects the company’s vision of working as “One Professional
Team.” ISR customers are typically small construction, landscape and
governmental customers identified via DBS, Used Machine Sales, UCC1, Selectory
Database, Association Directories etc. The ISR proactively manages an account
base in an assigned territory, employing a disciplined phone call campaign
approach. The ISR provides retail assistance and coordination for customers with
all sales activities, even if they don’t actually perform these functions
personally, such as demonstrating, qualifying, quoting, and closing the sale.
Direct mail and other promotional activities will be used to drive business to
the ISR’s. A segmented and targeted industry approach will be used in addition
to some regionalized campaigns.

Requirements

• High School Diploma or GED
• College Degree in any discipline or equivalent combination of education and experience
• 3+ years in outbound phone sales preferred
• 3+ years administrative/clerical experience
• 3+ years customer service experience
• 3+ years sales experience
• Standing, walking, talking, sitting, use of hands & hearing
• Sedentary work that primarily involves sitting/standing but may require occasionally lifting and/or moving up to 25 pounds
• Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
• Safety & Product Knowledge
• Decision Making
• Planning and Prioritizing
• Ability to inspire and support others
• Basic knowledge of Microsoft PowerPoint
• Intermediate knowledge of Microsoft Word, Outlook, and Excel

Nice To Haves

• 3+ years in outbound phone sales preferred

Responsibilities

• Generate renewal quotes for customer value agreements for generators in standby and prime applications.
• Reference past work orders in DBS or Saleslink when generating new/renewal/repair quotes.
• Hand off awarded quotes with purchase order to service team for execution and ensure documentation is input in foresight and scheduling system for centralized record keeping.
• Maintains and updates accurate customer account information and machine population data
• Tracks specific account, territory and sales goals using our CRM system
• Passes parts, service, sales and rental requests to the appropriate person or organization
• Ability to manage multiple sales leads and opportunities at any given time
• Establishes and grows value added, consultative relationships with our customers
• Develops strong positive relationships with our outside sales representatives and other employees
• Employs a disciplined phone call campaign, making 20 calls per day
• Maintains a call cycle with customers according to the established PAR for the account
• Qualifies accounts, and begins to develop the customer relationship
• Targets specific customers for sales and promotions
• Promotes all aspects of the Dealership by promoting sales, parts, service, rental, and Customer Support Agreements for all products and services represented by Wagner Equipment & Wagner Rents
• Performs simple needs analysis to determine individual customer's needs and provide solutions to fit those needs
• Knows and can communicate effectively about various Dealer products and services
• Ability to understand and use multiple programs and systems simultaneously such as SalesLink DBS, SIS, Dealer.cat.com, Vision Link, SIMSi, etc
• Other duties as assigned by manager

Benefits

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
• Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED