Inside Sales Representative - Plumbing & HVAC

JH Larson Electrical Company•Sioux Falls, SD

9d•$25 - $28•Onsite

About The Position

Inside Sales Representative – Plumbing & HVAC $25.00-28.00 per hour Are you looking for a company that will put its employees first and cares about creating long-term relationships with its customers and suppliers? Are you a driven sales professional who enjoys relationship building and client development, and wants to make a positive impact on people’s lives? Look no further than J.H. Larson, a family-owned company celebrating their 95th anniversary this year! J.H. Larson Company is an independent distributor of Electrical, Plumbing, HVAC and Datacom products with 8 locations in Minnesota, Wisconsin and South Dakota. We remain dedicated to our employees, customers and vendors, and are positioned to move into the future as a family owned and operated business. We have a great opportunity to join our growing Inside Sales Team at our Sioux Falls, SD branch as a Plumbing & HVAC Inside Sales Representative. This is an on-site position that will provide quotes, sales and service, and will work with internal and external customers to ensure company goals are met and long-term positive customer relationships are cultivated. What’s In It For You? Highly competitive benefits package Medical Dental Vision STD/LTD 401k Life insurance Health Saving Account with employer match Critical Illness & Accident Insurance Employee assistance program PTO and 9 paid holidays, as well as your birthday! And more!

Requirements

Education High School Diploma or GED
Associate’s degree in business or tech school preferred
Experience and/or Training 2 years related sales experience (knowledge of plumbing and HVAC components is preferred)
Sales Skills. Ability to identify customer needs and recommend solutions
Math skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Aptitude for resolving customer inquiries or complaints quickly and efficiently
Strong oral and written communication skills. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one situations and to other employees of the organization
Organized, detail oriented, strong time management skills. Ability to effectively handle multiple tasks and collaborate within a multi-functional team
Strong analytical and decision-making skills
A team player – works together with others to accomplish common goals of company.
Consistent and tenacious
Self-motivated and self-starter
Valid US Driver’s license and/or reliable transportation

Nice To Haves

2 years in a customer service role preferred
Wholesale distribution experience preferred
Computer experience with different order management systems (Eclipse knowledge preferred)

Responsibilities

Write orders for customers and cross-sell to promote additional products that align with customer needs.
Answer questions, research and problem solve customer orders and respond to digital orders via phone, email, text etc.
Oversee submittal, shipping, expediting, and billing processes on jobs.
Lead generation: Identify and qualify potential customers through cold calls, emails, or inbound inquiries and grow customer relations through site visits and other customer engagement events.
Participate in market planning and implementation of market strategies, sales meetings, vendor training and vendor representative engagement.
Partner with other departments to ensure seamless customer experiences.
Provide feedback to management on pricing, service, products, customer needs etc.
Support/Help with Coverage for Counter Sales.