Inside Sales Representative II
About The Position
As a condition of employment, all applicants are required to pass a pre-employment drug screen and background check. Farwest adheres to federal regulations in regard to drug-testing, which includes THC. Pre-employment drug screen and background check must be completed, post offer of employment. Farwest participates in E-Verify and we confirm each candidate’s eligibility to legally work in the US. Farwest Steel’s Sales Department seeks a knowledgeable and dependable individual to join their team as Inside Sales Representative II. In this role, you will develop customer requests for processing quotations and orders. Create quotes, enter orders, and provide inventory availability and lead time information to customers. Provide service solutions to customers by utilizing all Divisions of Farwest Steel.
Requirements
- High school diploma
- Computer experience is a required skill
- proficient understanding of blueprints
- Communicate effectively and sell steel products and services
- Professional telephone skills and techniques
- Great listening and recording skills
- Ability to work in a team environment within our company
- Courteous professional conduct required with customers and co-workers
- Able to adapt to different social settings, perform routine office support, understand written and oral instruction, and make accurate mathematical calculations
Nice To Haves
- college degree in related field preferred
- Knowledge of Farwest Steel processing capabilities and tolerance
Responsibilities
- Prepare and convert quotes to orders after checking inventory levels and confirming with customers that processes and services will meet or exceed requirements.
- Listen carefully prior to reading all items back to the customer.
- Check drawings and specifications including tolerances, before providing a quoted price back to the customer. This will ensure order writing accuracy when the quote is converted to an order.
- Responsible for all data entry of customer quotes and orders.
- Educate customers on depth of services and breadth of inventory at various divisions of Farwest Steel Corporation.
- Communicate processing capabilities and expectations to outside vendors, always offering quality metal solutions to ensure customer success.
- Timely follow up on all quotes and orders for feedback on pricing, quality and delivery information.
- Check with the credit department regarding current status of a customer’s account if a high dollar order or rush order is placed.
- Track and acknowledge any changes to the order and verify revisions.
Benefits
- Medical
- Dental
- Vision
- LTD
- FSA
- HRA
- HSA
- EAP
- company paid Life Insurance & STD
- 401K with 3.5% Match
- Incentive based on corporate performance, up to $30,000 annually based on net sales revenues.
- Tuition reimbursement and career development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
