Inside Sales Representative - Central

Benjamin Moore & Co-posted 13 days ago
$60,000 - $72,000/Yr
Full-time • Mid Level
Carol Stream, IL
1,001-5,000 employees
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At Benjamin Moore, our success is attributable to the employees who dedicate their time and talents to the brand and exemplify our core values of openness, integrity, community, excellence, and safety. Benjamin Moore employees enjoy a competitive and well-rounded benefits package, career development options, business resource groups, and opportunities to come together and connect with colleagues. We facilitate growth, development, and purpose for all through an inclusive and engaging workplace. Join us and be part of a brand that inspires creativity, innovation, and passion while supporting locally owned stores in 65 countries. Click here to see how you can paint your future!

  • Manage a portfolio of smaller retail accounts selected based on geography, sales volume, and store type (P&D or H&W).
  • Build and maintain strong, trust-based relationships with store owners, managers, and staff.
  • Identify sales opportunities and execute strategies to drive measurable revenue growth and brand loyalty.
  • Conduct regular virtual check-ins and occasional in-person visits to ensure consistent engagement and support of accounts.
  • Leverage scripts to guide conversations to ensure consistent seasonal focus areas that drive sales and service goals.
  • Collaborate with key stakeholders to provide product knowledge, technical support, and training to retail partners.
  • Support virtual training initiatives and support other territories when needs arise.
  • Serve as a proactive liaison between the retailer and internal teams to resolve issues and ensure a high-level of satisfaction and collaboration.
  • Develop and execute a territory plan that balances virtual engagement with sporadic strategic in-person visits.
  • Travel requirements will vary by region (e.g., weekly visits in metro areas vs. monthly in rural regions).
  • Maintain accurate records of visits, calls, and customer interactions using CRM.
  • Collaborate with regional sales teams, marketing, and operations to align goals and share insights.
  • Work with your direct manager and NACIC Customer Experience Manager to ensure consistency across all Inside Sales Representatives (ISRs) nationwide to create a baseline of service and performance for ISRs.
  • Provide feedback and data to support the ongoing development of the MDIP program.
  • Track and report on sales performance, customer engagement, and market trends to inform strategy and demonstrate results
  • Bachelor’s degree in a related field.
  • 2+ years of sales, customer service, or account management experience (preferably in paint, coatings, or retail).
  • Strong communication and interpersonal skills.
  • Self-motivated with the ability to work independently and manage time effectively.
  • Comfortable with virtual tools (e.g., video conferencing, CRM systems, data analytics tools).
  • Willingness to travel as needed; must reside near a designated hub.
  • Valid driver’s license and reliable transportation.
  • Ability to travel on an as needed basis, may involve some overnight travel.
  • Strong work ethic with a commitment to building a career path.
  • Medical/Dental/Vision
  • 401 (k) match
  • PTO starting at 3 weeks' vacation + (7) paid holidays and (5) personal days
  • Employer-paid life insurance
  • Tuition reimbursement
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