Inside Sales Representative - Account Manager

Trek•Waterloo, WI

About The Position

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description The primary responsibility of the Inside Sales Rep is to work with Trek and Electra retailers to develop and strengthen partnerships to increase the sales of Trek, Electra, and Bontrager products. This individual will maximize Trek and Electra's market share by utilizing the Trek Retailer Sales Program. They will build strong, long-term relationships with our retailers and ensure that our product representation in the area meets Trek standards. The ideal candidate will possess sales & business development experience, be a motivated team player, and have excellent communication and computer skills. Plus, get set for some travel—it's part of the game!

Requirements

3 + years of sales experience, preferably in the cycling industry
Enjoy traveling—explore your territory and expand your knowledge of the market you will support
Flexibility for overnight travel when needed.
Must have excellent relationship-building skills.
Must have good organization and follow-up skills.

Nice To Haves

Bonus if you have a working knowledge of the Ascend Point of Sale System.
Bonus if you are familiar with the area and markets.

Responsibilities

Drive sales for Trek, Electra Bicycles, and Bontrager Accessories.
Set goals, monitor dealers’ performance, and handle forecasting, ordering, prospecting, and the sales process.
Appoint, develop & consult with retailers to maximize our position in the market.
Provide product and sales training to Trek retailers in the territory.
Conduct market research to understand the competitive environment & identify areas of opportunity.
Business Consultant to Trek Retailers.
Make recommendations to retailers about Continuous Improvement initiatives.
Provide exceptional customer service and embody the Trek brand.
Provide hospitable, proactive management of the REI account: Proactive Management and advisement of REI purchase orders Allocation System Managed Cancelation Promotions/Sign Ups Credit Hold New/Hot product ordering/advisement Management of EDI 850 and 860 transmissions Primary point of contact for REI Phone Email Teams Meetings Hospitality Champion Extensive follow through on every interaction Ownership of all contacts/orders Record all interactions in CRM Maintain CRM Tribal Knowledge
Collaborate with various departments within Trek including, but not limited to: Product Managers – facilitate REI product introductions and education Forecasting – partner with Trek forecasting team to ensure both REI’s and Trek’s inventory needs are met Financial Services – provide resolutions for any REI payment blocks or discrepancies Sales – communicate REI sales and business decisions with the Trek sales team Distribution – inform and support the Trek distribution centers on all REI shipping guidelines Face of Trek Participation in included REI events, meetings, or conferences (if applicable)