Inside Sales Rep H
About The Position
Summary/Objective: The Inside Sales Representative will be responsible for providing customers with product or service information to assist them in determining appropriate merchandise to purchase. Recommend additional products or services to meet customer needs, while maintaining superior service on a daily basis. Identifying sales opportunities by developing new prospects and interacting with existing customers by phone or in person. Essential Functions: Sale of residential and commercial interior building products by phone (call-in) and in-person counter sales Build long-term customer relationships by providing price quotations, taking material orders, and ensuring orders are properly placed and delivered on time Learn product features and associated customer benefits for major product categories and be conversant on application of those products in residential and commercial applications Educate customers on new products and suggest relevant products to meet customer requirements for their projects Follow up on customer inquiries Assist outside sales representatives with day-to-day account management Order and follow up on special order materials Stock showroom shelves as needed Keep tool room organized and stocked Help with inventory and inventory cycles when location requires it Other assigned tasks
Requirements
- High School diploma or equivalent required
- Ability to read, write, speak and understand the English language fluently, and communicate verbally and in writing at a professional level; bilingual a plus
- Familiarity with Microsoft Office and other basic computer programs
- Customer Service experience
Responsibilities
- Sale of residential and commercial interior building products by phone (call-in) and in-person counter sales
- Build long-term customer relationships by providing price quotations, taking material orders, and ensuring orders are properly placed and delivered on time
- Learn product features and associated customer benefits for major product categories and be conversant on application of those products in residential and commercial applications
- Educate customers on new products and suggest relevant products to meet customer requirements for their projects
- Follow up on customer inquiries
- Assist outside sales representatives with day-to-day account management
- Order and follow up on special order materials
- Stock showroom shelves as needed
- Keep tool room organized and stocked
- Help with inventory and inventory cycles when location requires it
- Other assigned tasks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
