Inside Sales Rep

Exegistics Resource Solutions • Louisville, KY

16h • $65,000 - $75,000

About The Position

The Sales Associate will assist customers, process orders, support the sales team, and help maintain strong customer relationships. This role is ideal for someone with excellent communication skills, a passion for sales, and a desire to grow within the company.

Requirements

• Associate’s or Bachelor’s degree in Business, Marketing, Engineering, or a related field preferred.
• 3–5 years of sales or customer service experience (industrial or technical sector a plus).
• Strong communication and interpersonal skills.
• Ability to work independently and in a team.
• Proficiency with ERP and CRM systems and Microsoft Office Suite.
• Willingness to learn, grow, and travel as needed.

Nice To Haves

• industrial or technical sector a plus

Responsibilities

• Assist customers with product inquiries, pricing, and order processing.
• Provide exceptional customer service and resolve issues promptly.
• Support sales strategies to help achieve revenue goals.
• Assist in preparing proposals, presentations, and contracts.
• Maintain accurate CRM records of sales activities and customer interactions.
• Process customer orders accurately and efficiently.
• Coordinate with internal teams to ensure timely delivery.
• Track and update order status for customers.
• Attend industry events and trade shows as needed to support lead generation.
• Build and maintain strong relationships with new and existing customers.
• Follow up post-purchase to ensure satisfaction and repeat business.
• Identify opportunities for upselling or cross-selling.
• Resolve customer concerns in a timely and effective manner.
• Work closely with marketing, engineering, and customer service teams.
• Participate in team meetings and contribute improvement ideas.
• Represent the company at trade shows and industry events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree