Inside Sales Rep/Warehouse Associate

Plastics Family Americas • Indianapolis, IN

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About The Position

The Inside Sales Representative/Warehouse Associate plays a dual role in driving customer satisfaction and operational efficiency. You’ll manage inside sales activities -- building strong relationships with customers, processing orders, and supporting the outside sales team while also assisting with day-to-day warehouse operations such as shipping, receiving, and inventory control. This is a dynamic, hands-on position ideal for someone who enjoys both customer interaction and operational excellence.

Requirements

• Strong communication, interpersonal, and negotiation skills
• Excellent business writing and computer skills (Microsoft Office proficiency required)
• Positive attitude, strong work ethic, and eagerness to learn and grow
• Ability to multitask and adapt to changing priorities in a team-selling environment
• Capability to lift up to 50 lbs regularly
• High level of honesty, integrity, and customer focus
• Must be at least 18 years old and eligible to work in the U.S
• Must pass background check and drug screening
• High School Diploma or GED required

Nice To Haves

• Bachelor’s degree in Business, Sales, or related field; experience in industrial or plastics distribution

Responsibilities

• Build and maintain strong customer relationships through exceptional service and communication
• Generate quotes, process orders, and follow up with customers to ensure satisfaction
• Provide information about products, pricing, and availability to new and existing customers
• Place outbound calls to identify opportunities, decision-makers, and service needs
• Collaborate closely with the outside sales team to proactively increase market share
• Work with warehouse personnel to ensure orders are processed accurately and efficiently
• Assist with inventory management based on customer and branch needs
• Perform shipping, receiving, and material handling duties
• Conduct regular inventory counts and maintain organized stock areas
• Operate forklifts and other warehouse equipment (certification or willingness to obtain required)
• Perform cut-to-size and fabrication as needed
• Ensure adherence to housekeeping standards, OSHA regulations, and company safety procedures
• Communicate effectively with Sales and Management on material status and order fulfillment
• Support warehouse process improvements and uphold company operational procedures

Benefits

• Competitive base salary + profit sharing bonus
• Paid vacation, holidays, sick days, and personal days
• Full benefits package (medical, dental, vision, short- and long-term disability)
• 401(k) with company match
• Tuition reimbursement and paid parental leave
• Defined career growth opportunities with mentorship and training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED