Inside Sales Rep - SST
About The Position
Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As an Inside Sales Rep - SST (Sales Support Team) you will be responsible for proactively increasing revenue for the district/metro area by providing exceptional customer service, processing rental quotes and reservations and terminating contracts. Your essential duty is to support the district/metro area objectives in all aspects of sales and customer service to ensure World-Class service and operational excellence. What you'll do: Respond to all inbound calls in a consistent, professional and courteous manner Review all equipment requests and propose solutions that suit the customer's requirements Negotiate rates on equipment rentals in accordance with pricing policies and procedures Identify leads for new business and communicate to the appropriate field personnel Effectively resolve customer issues and coordinate solutions with other personnel Communicate delivery needs promptly and accurately to Logistics Manager/Dispatcher Call on lost and/or dormant accounts to generate business Other duties assigned as needed
Requirements
- Bachelor's degree preferred or equivalent experience
- Exceptional relationship-building and customer service skills
- Strong ability to multitask in a fast-paced environment
- Independent, self-starter and strong self-imposed structure
- Excellent teamwork, interpersonal and communication skills
- Keen attention to detail
- Valid driver's license with acceptable driving record
- This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.
Responsibilities
- Respond to all inbound calls in a consistent, professional and courteous manner
- Review all equipment requests and propose solutions that suit the customer's requirements
- Negotiate rates on equipment rentals in accordance with pricing policies and procedures
- Identify leads for new business and communicate to the appropriate field personnel
- Effectively resolve customer issues and coordinate solutions with other personnel
- Communicate delivery needs promptly and accurately to Logistics Manager/Dispatcher
- Call on lost and/or dormant accounts to generate business
- Other duties assigned as needed
Benefits
- Paid Parental Leave
- United Compassion Fund
- Employee Discount Program
- Career Development & Promotional Opportunities
- Additional Vacation Buy Up Program (US Only)
- Early Wage Access through Payactiv (US Hourly Only)
- Paid Sick Leave
- An inclusive and welcoming culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
