INSIDE SALES REP - I

Controls Center Inc • Cincinnati, OH

6d

About The Position

The Inside Sales Representative’s priority functional areas include establishing customer relationships, filling orders, sizing and selling equipment and limited telephone marketing. This position requires knowledge of our products, as well as excellent time management, interpersonal and communication skills. The Inside Sales Representative will join our mission to “Make the tech in the truck more efficient” and embrace our vision to “Enhance lives through solutions.”

Requirements

• Ability to work in a fast-paced environment
• Excellent Customer Service Skills
• Excellent verbal, written, and communication skills
• Detail Orientated
• Excellent time management skills
• General knowledge of inventory systems (knowledge of RF based systems a plus)
• General knowledge of HVAC products, concepts, and industry as a whole
• Skill in using web-based tools to research product and information
• High School Diploma or a GED is required; a Vocational School Degree/Certificate, Associate’s or Bachelor’s degree in a related field is a plus
• 2 years of experience as a Sales and/or Service Associate in HVAC or similar industry preferred

Nice To Haves

• Vocational School Degree/Certificate
• Associate’s or Bachelor’s degree in a related field
• knowledge of RF based systems

Responsibilities

• Develop meaningful relationships with customers to encourage trust and loyalty
• Understand and demonstrate the product or service to the customer
• Determines customer replacement HVAC/R parts, according to inspection and/or verbal description
• Research and sources products for customers using computer, catalog, telephone, or any other resources to meet or exceed customer needs
• Enters sales order into computer system
• Balances cash drawers, creates credit invoices, processes pick/pack orders and will-call
• Processes customer returns and warranties
• Perform other job-related duties as assigned

Benefits

• Generous Paid Time Off Policy
• 401(k) Retirement Program with Company Match
• Medical, Dental and Vision plans with Medical Expense Reimbursement Program featuring Healthcare Savings Account and “No Deductible” Medical plans
• Employer Paid Short and Long-Term Disability and Life insurance coverage, College Tuition Program, and a comprehensive Employee Assistance Program
• Multiple Bonus Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED