Inside Sales - Reactivation Specialist

ZipRecruiter•Phoenix, AZ

55d•$15•Hybrid

About The Position

Want to work for a fast-growing, profitable, and financially stable tech company, who means it when they say "work-life balance is important"? If so, come to ZipRecruiter! At ZipRecruiter, we're committed to helping our customers achieve success in their recruitment efforts. We've purposefully transitioned to a Customer Success vs Customer Support focus. Any veteran support rep will attest to the added value reactive support can have on the success of the customer experience. We've taken that a step further by creating this specialized role wherein we focus on the retention of our customers by addressing any and all concerns and working alongside the customer to solve them. The Reactivation Specialist will be responsible for contacting accounts that have canceled their daily job advertisements. Their primary role will be to engage and prospect decision makers to re-open former paying Usage accounts.

Requirements

B2B, B2C sales experience preferred
Track record of meeting, exceeding goals, quotas
High need for achievement and competition, loves to compete and win
Enthusiastic, optimistic and certain of victory, unfazed by rejection
Coachable, listens to and implements advice from manager
Strong organization and time management skills
Easily builds rapport and establishes relationships with prospects
Listens patiently, will probe and clarify to get a real sense of customer's needs
Resourceful, goes over, under, around and through obstacles to achieve success
Must be located in the Phoenix, AZ metro area
Regular, reliable, and predictable attendance is an essential requirement of this position