Inside Sales Manager

Unusual Machines•Orlando, FL

24d

About The Position

As the Inside Sales Manager is responsible for overseeing and optimizing the company’s inside sales operations, with a strong focus on pipeline management, sales funnel oversight, and customer relationship development. This role will lead the inside B2B sales function, ensure CRM data integrity, develop inbound sales strategies, and collaborate cross-functionally with outbound sales, Marketing, Supply Chain, Production, and Product Development. The ideal candidate is a strategic, analytical, and highly organized sales leader with a proven track record in inside sales management, strong customer communication skills, and experience building scalable sales processes in a fast-growing environment. The Inside Sales Manager starts the day by reviewing the sales pipeline and CRM dashboard, checking new inbound leads, open opportunities, follow-up tasks, and forecast accuracy. They quickly assess pipeline health: what’s moving, what’s stalled, and where attention is needed. Any gaps in data, missing notes, or unclear next steps are flagged for immediate cleanup to maintain CRM integrity. Connecting with the B2B Wholesale Sales Representative and Sales Administrative Assistant, providing direction, answering questions, and prioritizing work. A significant portion of the day is spent communicating with inbound B2B customers—distributors, and enterprise buyers. The Inside Sales Manager is expected to confidently speak to drone components, technical specifications, and use cases. No two days will look the same.

Requirements

Proven experience in inside sales with prior people management responsibilities
Strong understanding of sales funnel management, pipeline oversight, and forecasting
Excellent customer communication skills across phone, email, and web-based platforms
Demonstrated ability to create and implement inbound and outbound sales systems
High level of organization and attention to detail
Strong analytical skills with the ability to interpret data and drive strategic decisions
Experience managing CRM systems and ensuring data accuracy (ACRM required)
E-commerce experience
Strong leadership skills with the ability to work effectively across diverse personality types
Team-oriented mindset; role interacts with most departments
High aptitude for drone technology or electronic products

Nice To Haves

Experience with FPV (First Person View) systems or drone components
HubSpot CRM experience
Shopify experience

Responsibilities

Oversee all aspects of pipeline management and sales funnel performance
Ensure timely lead follow-up, accurate opportunity tracking, and consistent sales updates
Maintain CRM data integrity, including documentation of opportunities, communications, and forecasting
Managing and nurturing relationships with inbound B2B customers
Monitoring sales performance, pipeline health, and forecasting accuracy
Coordinating internally to resolve complex orders and delivery timelines
Leading team meetings, reviewing sales activity, and refining processes
Lead, coach, and manage the B2B Wholesale Sales Representative and Sales Administrative Assistant
Provide clear direction, performance management, and professional development for direct reports
Foster a collaborative, team-oriented environment across departments