Inside Sales Manager-General Tool-Relocation Assistance Eligible

Sunbelt Rentals, Inc.•Granite City, IL

About The Position

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! Job Description Summary This position is eligible for relocation assistance Are you seeking an entrepreneurial, empowering workplace that allows you to: • Develop a career track • Leverage your current skills while developing new skills • Work with an incredible team of people Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Inside Sales Manager. Focus on the strategic & tactical decisions that will drive company growth. Provide leadership, direction, and support to the Equipment Rental Specialists, ensuring top level customer service, contract accuracy, and customer satisfaction.

Requirements

5-8 years of customer service, equipment rental or related experience
Good working understanding of construction market, job phases, needs and product line.
Continuously updates knowledge of the industry.
Has good basic understanding of general business management principles and practices.
Commits to business goals for the site, and generates commitment to goals.
Works to build professional image and credibility with employees and other internal contacts.
Monitors costs associated with running the business.
Basic understanding of company’s systems, processes and controls (including asset control systems), and the interrelationship of various internal systems.
Keeps/prepares clear and accurate records.
Works effectively under short deadlines.
Good basic skills in negotiating schedules, deliverables and charges with customers.
Strong interpersonal skills with demonstrated success developing relationships
Excellent written and verbal communicator with strong presentation skills
Strong business and technical acumen, good analytical skills
Good project management skills with proven ability to manage multiple tasks and priorities.
Computer literate with working knowledge of MS Office, spreadsheets and database applications.
Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job.
Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work.
All duties must be performed according to Sunbelt’s safety policies and guidelines.
Reasonable accommodations may be made to comply with ADA/ADAAA.

Responsibilities

Responsible for the overall performance and efficiency of the Equipment Rental Specialists
Provide team motivation and development to maximize performance and productivity
Participate in the planning of and development of sales goals and metrics
Consistently meet or exceed daily objectives as it relates to sales and customer service
Participate in weekly Profit Center meetings
Steadily improve Profit Center service quality results
Accurately coordinate deliveries with PC dispatcher
Coordinate with Service Manager to resolve customer problems as they relate to equipment inefficiencies, breakdowns, etc.
Daily coordination with Sales Manager and OSR’s within the PC and other PC’s in the district to facilitate rentals
Train and develop new Equipment Rental Specialists
Handle any customer service issues and complaints directly
Assist AR with collections efforts (i.e. Issue credits, obtain Job info etc.)
Other duties as assigned