Inside Sales & Estimator

Baker Roofing Company • Raleigh, NC

5d

About The Position

The Peak Metal Inside Sales & Estimator role is a customer-facing position focused on building strong client relationships while managing the full sales and estimating process. This person owns inbound and outbound sales activity, generates accurate and timely estimates, and works closely with vendors and internal teams to ensure projects run smoothly and profitably. Success in the role requires strong organization, the ability to juggle multiple deadlines, and a proactive approach to finding new opportunities and growing existing accounts.

Requirements

• High school diploma required; college degree preferred
• Minimum of 1 year of related sales experience
• Fluent in English (written and verbal)
• Proficiency in Salesforce, Microsoft Outlook, Word, and Excel
• Strong written and verbal communication skills
• Highly motivated, professional, and customer-focused attitude
• Outgoing, energetic personality with strong interpersonal skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong attention to detail with the ability to produce accurate, timely estimates
• Ability to work both independently and collaboratively
• Skilled in building and maintaining vendor relationships to support profitability and service quality
• Proactive mindset with a focus on identifying solutions that enhance both customer satisfaction and company margins

Nice To Haves

• Experience with CAD and estimating software is a plus

Responsibilities

• Develop new business and maintain and grow existing customer accounts.
• Meet or exceed monthly, quarterly, and annual sales goals.
• Learn and effectively sell company products and services within existing markets.
• Support expansion into new markets, including masonry, windows, exterior wall systems, and cold storage.
• Deliver a consistently positive and professional customer experience.
• Identify and pursue new leads through customer interactions, online research, and networking, including platforms like LinkedIn.
• Communicate effectively via phone, email, and in-person interactions.
• Review customer needs and recommend appropriate solutions and alternatives.
• Manage accounts receivable on a weekly basis.
• Build and strengthen customer relationships through ongoing engagement, including meetings and events.
• Collaborate with internal teams on product development and continuous improvement initiatives.
• Communicate customer feedback, unmet needs, and opportunities for improvement to internal stakeholders.
• Proactively identify and report discrepancies, quality concerns, or project issues.
• Support additional operational tasks as needed, including inventory coordination and administrative functions.
• Maintain accurate records and follow company SOPs for CRM, estimating, sales orders, and invoicing systems.

Benefits

• Weekly Pay
• Annual PTO
• Annual Paid Holidays (7)
• Medical, Dental & Vision Insurance
• 401K Matching Program (100% match up to 3% and 50% match at 4% and 5%)
• Employee Stock Ownership Program (ESOP), subject to applicable waiting and vesting periods
• Employee Assistance Program
• On-the-Job Training & Career Development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees