Inside Sales/Estimator

JADCO Manufacturing•Harmony, PA

About The Position

We have an excellent opportunity for an experienced Inside Sales/Estimator to join our team of professionals. The ideal candidate will have previous experience in fabrication/steel service environment, be organized, motivated, detail-oriented and driven. This is the perfect opportunity to build a career with an industry leader. Job Description: Introduce new and existing corporate products or services to established and potential clients. Communicate with customers daily to request orders and provide quotations and lead times by fax telephone, and/or email. Work collaboratively with the Outside Sales Team, Operations Manager, Drafting Department, and outside vendors/service providers to prioritize, coordinate and schedule customer needs and requirements. Collect and analyze data to estimate the cost, size, materials, nature and duration of a potential project by interpreting prints, specifications and customer requirements. Emphasize service or product features and benefits, discussing credit terms, quoting prices and preparing sales order forms. Coordinate with all related departments for order status, ensuring the delivery commitments are met. Process cancellations or changes in sales orders and communicating the changes to the related departments. Capture accurate and complete information in ERP system for customer relationship management. Monitor quality standards and specification requirements and communicate any discrepancies or issues related to jobs that impact quality, scheduling and/or delivery. Communicate customer feedback and suggestions for enhancing efficiency, quality, safety, and continuous improvement. Maintain and expand the database of customers and prospects of the organization.

Requirements

Ability to read blueprints efficiently.
Able to work in a fast paced, self-directed entrepreneurial environment.
Exceptional verbal and written communication skills and the ability to read, evaluate, and interpret prints, drawings, and specifications.
Decision-making, problem resolution and creative thinking skills.
Highly proficient level computer skills including Microsoft Office Suite and ERP systems.
Trained in inside sales and/or estimating.

Nice To Haves

Associate's Degree in Metallurgy, Drafting, or related engineering discipline is a valued.
Prior involvement in fabrication and steel service center a plus.

Responsibilities

Introduce new and existing corporate products or services to established and potential clients.
Communicate with customers daily to request orders and provide quotations and lead times by fax telephone, and/or email.
Work collaboratively with the Outside Sales Team, Operations Manager, Drafting Department, and outside vendors/service providers to prioritize, coordinate and schedule customer needs and requirements.
Collect and analyze data to estimate the cost, size, materials, nature and duration of a potential project by interpreting prints, specifications and customer requirements.
Emphasize service or product features and benefits, discussing credit terms, quoting prices and preparing sales order forms.
Coordinate with all related departments for order status, ensuring the delivery commitments are met.
Process cancellations or changes in sales orders and communicating the changes to the related departments.
Capture accurate and complete information in ERP system for customer relationship management.
Monitor quality standards and specification requirements and communicate any discrepancies or issues related to jobs that impact quality, scheduling and/or delivery.
Communicate customer feedback and suggestions for enhancing efficiency, quality, safety, and continuous improvement.
Maintain and expand the database of customers and prospects of the organization.