Inside Sales Engineer

Carrier • East Syracuse, NY

2d • $79,000 - $158,000

About The Position

We are looking for a highly motivated and results-driven professional to join our Syracuse, NY office. The successful candidate will assist the Commercial Strategic Accounts Sales organization by providing pre-sale and post-sale support to our top-tier customers. If you are willing to work in a dynamic environment, communicate efficiently with colleagues, and address issues openly, we invite you to join our team.

Requirements

• Bachelor’s degree.
• 5+ years of HVAC experience.
• Ability to travel up to 5% domestically.

Nice To Haves

• Master’s degree with 3+ years’ experience.
• 5+ years of HVAC experience including residential, light-commercial and commercial Applied Equipment.
• Sense of urgency, self-initiative, dedication, and sense of ownership.
• Strong written and verbal interpersonal skills with the ability to get along with both external customers and a multi-functional team of sales, engineering, manufacturing & marketing associates.
• Outstanding follow-up and follow-through skills.
• Highly organized with strong attention to detail, while also able to prioritize multiple priorities.
• Unwavering customer service orientation.
• Proficiency with Microsoft Office (Excel, Word & PowerPoint).

Responsibilities

• Review and assist with plans and specifications to develop HVAC systems solutions.
• Effectively and professionally communicate requirements with customers and internal teams.
• Adapt to customer specific requirements.
• Provide HVAC equipment selections, both new and replacements.
• Provide technical support for the sales of commercial air conditioning systems to customers and their respective consulting engineers.
• Seek new business opportunities by responding to RFI’s, RFP’s, RFQ's for new and/or existing customers.
• Ability to coordinate across multiple functions, to maintain composure in fast-paced situations, and to make decisions in a fast-paced environment.
• Support Sales Managers and Sales Coordinators with new and existing accounts and the introduction of new products.
• Must have a developed understanding of HVAC systems, equipment and controls.
• Must be a self-starter, with strong business understanding, strong self-direction, and excellent interpersonal/influencing skills to work across the Carrier organization and with customers.

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees