Inside Sales & Deal Support Specialist

United Contractors Roofing•Myrtle Beach, SC

10d

About The Position

United Roofing is looking for a driven and organized Inside Sales & Deal Support Specialist to help our sales team convert more opportunities into signed roofing projects. This role is perfect for someone who is great on the phone, enjoys problem-solving with customers, and wants to play a key role in growing a fast-moving company. You will be responsible for responding to new leads, setting appointments for our roofing experts, and following up with homeowners to help close deals that are still undecided.

Requirements

Strong communication skills (phone, text, email)
Organized and detail-oriented
Comfortable talking to homeowners and handling questions
Sales or customer service experience preferred
Ability to stay proactive and follow up consistently
Positive attitude and strong work ethic

Responsibilities

Respond quickly to incoming leads (calls, website inquiries, referrals)
Schedule roof inspection appointments for our sales team
Follow up with homeowners who received estimates but haven’t made a decision yet
Support sales reps with proposals, financing information, and scheduling
Help answer customer questions and address objections when homeowners are unsure
Keep our CRM system updated and organized
Work closely with the sales manager and team to improve close rates