Inside Sales / Customer Service Representative - Industrial Distribution
About The Position
SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com Are you looking for a meaningful career opportunity with an organization that values goal setting, hard work, and dedication? Consider joining us at SunSource! We offer a variety of opportunities and strive to reward our employees for their commitment. Our associates are what makes us special and sets us apart from our competitors. If you have a desire to learn in a dynamic and diverse work environment that champions growth and development, we would love to hear from you! Based in Savage, MN the primary responsibility of the Customer Service Representatives is to provide support and develop relationships with our customers and sales teams. You'll provide the highest degree of customer service and respond to inquiries from customers and Account Managers by accurately and efficiently processing requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance. This position should work with a high attention to detail, sense of urgency, excellent organization skills, and a positive demeanor.
Requirements
- 2+ years of experience inside sales / customer service experience
- Proficient in Microsoft Office
- Strong analytical, mathematical, and mechanical aptitude
Nice To Haves
- Associates / Technical degree is preferred
- Inside sales experience in a manufacturing or industrial distribution environment is preferred
- Working experience with Trend (CRM) is a plus
Responsibilities
- Support customers and outside sales team
- Prioritize and manage multiple requests in a fast paced environment
- Proactively anticipate customer's and manager's needs
- Field 50-100+ emails daily
- Effectively communicate via email/phone
Benefits
- Industry competitive compensation plan
- Medical, Dental, Vacation, and 401(k)
- We also offer tuition reimbursement and training opportunities for talented people with a desire to learn and grow!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
501-1,000 employees
