Inside Sales Coordinator - Technical

Daily Instruments CorporationHouston, TX
2dOnsite

About The Position

Daily Thermetrics is seeking a Technical Inside Sales Coordinator to join our rapidly growing inside sales team. This position is responsible for providing admin support with request for quote requests, sales orders, purchase orders, order entry, and building stable client relations. The successful Technical Inside Sales Coordinator will ensure that sales support projects are completed on time to support the Outside sales team, and help ensure confirmation of sales orders. Day-to-day job duties include extensive email and telephone use to communicate with engineers, designers, sales staff, vendors, and client reps

Requirements

  • Bachelor’s degree
  • Must possess strong technical problem-solving skills
  • Professional communication skills (verbal & written)
  • Strong attention to detail in a dynamic work environment with the ability to consistently recognize       changing priorities throughout the day and respond accordingly
  • Proficient computer skills, including Microsoft Office
  • Organized & detail-oriented with a commitment to 100% accuracy
  • Enthusiastic team player, Creative thinker, focus on bottom-line results.
  • Technical Aptitude: Need a strong understanding of technical, engineering terminology, concepts when communicating with costumers regarding highly technical product concepts and engineering changes.
  • Quoting and Sales Order Management: strong customer service orientation, project management,
  • Communication: Must be able to communicate professionally, effectively with all levels of employees, customers, and management.
  • Problem-Solving: Need to be able to identify and resolve safety problems.
  • Analytical Skills: Need to be able to analyze data and identify trends, as well as maintain required sales order, customer compliance.

Nice To Haves

  • Self-driven proactive initiative to respond to fluid work environment and rapidly changing priorities
  • Strong attention to detail.
  • Team player with effective interpersonal skills.
  • Enthusiastic team player, Creative thinker, focus on bottom-line results while managing for Total Quality EHS Compliance
  • Bilingual English and any other language, preferred. (written and verbal comprehension)

Responsibilities

  • Provide support to Sales Team, assist in the preparation of RFQ’s, RFP’s, and sales order processing.
  • Review engineering drawings, specifications, and related data to determine design factors for the       purposes of quoting
  • Provide sales, client support by working directly with engineers to provide the customer with solutions to       their specific applications.
  • Build rapport with customers by exceeding service expectations.
  • Assist in receiving and entering purchase orders and ensure on-time shipments.
  • Maintain close working relationship with sales team and clients to ensure that quotes and orders are        turned into confirmed orders.
  • Submit and maintain vendor data, manage payment terms, bonds, due dates for deliverables [vendor        data/testing documents, etc.,]
  • Interact with multiple departments including engineering, drafters, QA, purchasing, & manufacturing
  • Contact clients to resolve issues, engineering changes, and sales questions.
  • Assist with entering quotes and sales orders in ERP system.
  • Other duties as assigned

Benefits

  • 100% Company paid Employee Only HDHP Medical.
  • 100% Company paid Life Insurance.
  • 401K with Employer Match.
  • Medical Plan options available (two medical plans, dependent/family coverage options)
  • Health Savings Account with Employer contribution.
  • Flexible Savings Account.
  • Optional Benefits: Dental, Vision, Supplemental Life Insurance, Disability, Accident plans.
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