Inside Sales - Client Engagement Specialist

The Grey Legal Group, APC•Murrieta, CA

8d•$23

About The Position

Are you a talented individual with a passion for engaging with clients? Our perfect candidate will excel in promoting our legal services to potential clients through personalized consultations, whether face-to-face or virtually. - No cold calling is necessary for this role. Previous experience in marketing professional products would be beneficial. We seek a candidate who embodies traits of empathy, compassion, and a commitment to supporting individuals through difficult times. - A key aspect of this role is seamless teamwork with the sales and marketing departments. Full-time employment offers are inclusive of bonuses, health insurance, and 401(k) benefits. $23/hour base Manage the pipeline of leads and potential new clients, including tracking and use of the firm’s client relations management program Ensure client satisfaction with legal services offered by the firm through post-engagement systems Engage in networking functions to generate leads and potential new clients for the firm Cultivate long-term relationships with current and former clients and other business referral partners Work with the marketing team and assist in implementing various marketing strategies and activities In accordance with the ethical rules governing lawyers, the Non-Attorney Salesperson will not provide legal advice or enter into a legal services agreement with any potential client. The Non-Attorney Salesperson will prepare clients for hiring the firm with legal service agreements approved and signed by a licensed California Attorney. Cold-calling prospective clients is strictly prohibited, and the Non-Attorney Salesperson is bound by all ethical standards as laid out by the State Bar of California What you can do is important. Who you are is equally important. The right person for this role must: Not only adapt to change but drive it Desire to help people seek the solution to their problem Have a high energy level Show a proven track record in sales and other jobs Be a team player Have thick skin and high empathy Have a sense of humor in equal measure to your sense of compassion Be metrics-driven and KPI (key performance indicator) obsessed

Requirements

Have experience in high-end sales products such as jewelry, cars, luxury apparel, real estate, time-shares, and the like, or Professional Services
Experience in managing client relationships and ensuring client satisfaction in a professional services environment
Ability to track and manage a pipeline of leads using client relations management software
Proven track record of engaging with clients and generating leads through networking and relationship-building activities
Experience in collaborating with marketing teams to implement effective marketing strategies
Ability to work within ethical guidelines and standards set by the State Bar of California
Demonstrated ability to adapt to change and drive innovative solutions
High energy level with a strong desire to help clients find solutions to their problems, while maintaining empathy and compassion in interactions with clients and team members alike
Not only adapt to change but drive it
Desire to help people seek the solution to their problem
Have a high energy level
Show a proven track record in sales and other jobs
Be a team player
Have thick skin and high empathy
Have a sense of humor in equal measure to your sense of compassion
Be metrics-driven and KPI (key performance indicator) obsessed

Nice To Haves

Previous experience in marketing professional products would be beneficial.

Responsibilities

Manage the pipeline of leads and potential new clients, including tracking and use of the firm’s client relations management program
Ensure client satisfaction with legal services offered by the firm through post-engagement systems
Engage in networking functions to generate leads and potential new clients for the firm
Cultivate long-term relationships with current and former clients and other business referral partners
Work with the marketing team and assist in implementing various marketing strategies and activities