Inside Sales Center Agent

Renewal • Orlando, FL

6d • $40,000 - $60,000

About The Position

Renewal by Andersen is a High-End Window and Door Replacement Company the Elite Product in the Industry. We offer our customers a signature service experience unlike any other. Because our product is top of the line, our customers have high expectations that we must meet or exceed. Our goal is to delight our customers throughout the process, and every member of our team should strive to do their best to provide this type of experience for our homeowners. - Check out this video to see who we are! https://vimeo.com/543689842/eac87297f0 What We Offer: A Culture People Love proudly recognized as a Top 10 Best Place to Work for 4yrs in a row Time to Recharge enjoy paid time off plus six paid holidays to support your work-life balance Health & Peace of Mind medical, dental, vision, and life insurance to support your wellbeing Join a Company Where Growth is Real over 60% of our leaders were promoted from within W-2 Sales Position with Industry Leading Bonuses (Uncapped Earning Potential!) Company Paid Training for the First Three Weeks Income: On Average $40,000yr - $60,000yr (Base + Bonus) (Paid Weekly!) Schedule: 11AM 8PM | Full-Time (At Least 1 Weekend Shift Per Week) Inside Sales Center Agent duties include but are not limited to assisting the Inside Sales Center Team in maximizing the conversion rate of calls/leads/inquiries into scheduled appointments via a prescribed appointment setting methodology for Renewal by Andersen. Our Company Culture is one that strives "to provide an exceptional employee experience that leads the way to delighted customers. We encourage our employees to achieve their personal and professional goals. Our continuous success is the result of our inclusive, collaborative, and positive environment . Renewal by Andersen careers offers unrivaled opportunity! Our employees bring to life our key core values: integrity, alignment, achievement, balance, and commitment. If these values are also important to you, we want you on our team! We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This Company Participates in E-Verify

Requirements

• High School Diploma or Equivalent
• At least 2yrs of Sales & Marketing Experience
• At least 2yrs of Customer Service & Professional Phone Etiquette Experience
• Must have reliable transportation
• Must be able to type at least 30 WPM
• Must be willing to undergo a criminal background check

Nice To Haves

• Prior Experience within the Home Improvement or Appointment Setting Industry is a Plus
• Bachelors Degree in Marketing, Public Relations, Communications, or Related Field is a Plus

Responsibilities

• Making outbound calls following up on homeowners' inquiries
• Scheduling and confirming appointments
• Taking inbound calls for customer service-related questions and marketing leads
• Providing outstanding customer service
• Handling an average of 150 calls per day
• Assisting the Inside Sales Center Team in maximizing the conversion rate of calls/leads/inquiries into scheduled appointments via a prescribed appointment setting methodology for Renewal by Andersen.

Benefits

• A Culture People Love proudly recognized as a Top 10 Best Place to Work for 4yrs in a row
• Time to Recharge enjoy paid time off plus six paid holidays to support your work-life balance
• Health & Peace of Mind medical, dental, vision, and life insurance to support your wellbeing
• Join a Company Where Growth is Real over 60% of our leaders were promoted from within
• W-2 Sales Position with Industry Leading Bonuses (Uncapped Earning Potential!)
• Company Paid Training for the First Three Weeks
• Income: On Average $40,000yr - $60,000yr (Base + Bonus) (Paid Weekly!)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED