Inside Sales Associate
About The Position
At Conklin Metal Industries, our best Inside Sales Associates are the ones customers trust. They’re steady, dependable, and genuinely enjoy helping people solve problems. We’re looking for someone who takes pride in building strong relationships, supporting a team, and being a reliable go-to for both customers and coworkers. If you enjoy working in a collaborative environment where people support each other and success is shared, this is a great opportunity to build a long-term career. Founded in 1874, Conklin Metal Industries is a fourth-generation, family-owned distributor of sheet metal, HVAC, and duct fabrication supplies. With 17 branches across the Southeast, we partner with contractors and fabricators to help them succeed every day. Our culture is grounded in relationships, trust, and doing what we say we’re going to do. We believe people do their best work when they feel supported, valued, and part of a team. In this role, you’ll be a key part of the branch team, helping customers, supporting sales, and keeping things running smoothly day to day. You’ll work closely with a Branch Manager who values communication, teamwork, and creating a positive, respectful environment. At Conklin, we don’t just hire for skill, we hire for people who want to be part of a team and make a real impact. This job description is not intended to be all-inclusive. Employees may be asked to perform other duties as needed. Conklin Metal Industries is an Equal Opportunity Employer and considers all qualified applicants without regard to protected status.
Requirements
- Enjoys building relationships and helping others
- Takes pride in being dependable and following through
- Communicates clearly and works well with different personalities
- Is organized and detail-oriented
- Prefers a team environment where people support each other
- Stays steady and positive in a busy environment
Nice To Haves
- Customer service or inside sales experience
- Comfort working with systems like ERP software (Prophet 21 is a plus)
- Familiarity with Microsoft Office (Outlook, Excel, Word)
Responsibilities
- Build strong, lasting relationships with customers by being responsive, helpful, and reliable
- Support Territory Managers with quotes, order entry, and product sourcing
- Handle inbound calls, emails, and walk-in customers with a high level of care and professionalism
- Stay organized and detail-oriented to ensure accuracy in orders and communication
- Proactively follow up with customers to support their needs and keep projects moving
- Work closely with your team to solve problems and deliver a great customer experience
- Serve as a trusted point of contact for customers who rely on you to get things right
Benefits
- A stable, 150+ year-old company with a strong reputation
- A team-first culture where people genuinely enjoy working together
- Leaders who value communication, trust, and employee development
- Opportunities to grow into sales or leadership roles over time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
