Inside Sales Associate - Industrial Distribution
About The Position
Western Integrated Technologies (WIT), a SunSource company, is an industry leading fluid power distributor and manufacturer, serving hundreds of customers worldwide. WIT is one of the largest Parker Distributors in North America, providing customers with hydraulic and pneumatic solutions. www.westernintech.com Inside Sales Representatives are the principal point of contact between a business and its customers. Sales reps ensure current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers. In many ways the face of the company, sales representatives may do everything from answering phones to monitoring the competition, all while maintaining good customer relations and pursuing new sales opportunities.
Requirements
- High School Diploma or GED is required
- 2+ years of experience in Customer Service
- Proficient in Microsoft office (Word, Excel, Office 365, PDF, PowerPoint)
- Familiar with common office equipment (Printers, Copier, Fax, etc.)
- Excellent Customer Service Skills
- Self-starter who works well independently
- Ability to prioritize given task and work efficiently towards completing them
- Detail-orientated and exceptional organizational skills
- Strong problem solver and analytical thinker
- Excellent written and verbal communication skills
Nice To Haves
- Fluid Power experience a plus
Responsibilities
- Develops and maintains relationships with potential and existing customers
- Identifies and locates new customers through a variety of methods including networking and cold calls
- Applies knowledge of the field and product features to match products to the needs of customers
- Answers inquiries from clients concerning products, their uses, and the industry at large
- Provides information, quotes, and other bid specifications to customers
- Negotiates prices, terms of sales, and/or service agreements; prepares contracts and submits orders
- Collaborates with purchasing departments, managers, and other staff to confirm that orders are processed with accuracy and efficiency
- Periodically prepares and reports results, status of accounts and leads to manager
- Ability to handle multiple projects at once
- Assist customers at the counter in a positive and professional manner
- Performs other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
