Inside Sales Associate / Warehouse Associate

SCP Distributors • West Palm Beach, FL

1d • Onsite

About The Position

The Inside Sales Associate / Warehouse Associate works with customers to identify their needs, create solutions, and ensure a smooth sales process, while also supporting the team and our customers by accurately and safely receiving and pulling orders in a fast-paced environment. POOLCORP is the world's leading distributor of outdoor living products, with over 445 Sales Centers in 12 countries and a team with more than 6,000 dedicated employees. The company is committed to meeting the needs of its customers with pride and professionalism. POOLCORP offers a wealth of opportunities for career growth and advancement, with comprehensive training programs to support success. As a company, it values integrity, trust, diversity, and innovation, and strives to foster a family-oriented, hometown culture that is supported by a strong, stable, and growing business.

Requirements

• High school diploma or GED.
• Ability to maneuver heavy objects, some weighing up to 100 pounds.
• Strong counter "presence" and the ability to deal directly with customers for a large portion of the day.
• Strong customer-service attitude.
• Good computer skills including MS Office programs.
• Ability to work in a fast-paced environment dealing with inventory, product allocations and customer issues.
• To be 18 years of age or older to apply.

Nice To Haves

• 1+ years related inside sales experience preferred.
• Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction helpful.

Responsibilities

• Establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.
• Processes, pulls and distributes customer products quickly and efficiently.
• Handles questions and complaints in a timely and professional manner.
• Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered.
• Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy.
• Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.
• Estimates date of delivery to customer, based on knowledge of vendor’s production and delivery schedules.
• Assists in receiving, shipping, and general warehouse duties.
• Communicates positively with supervisors, sales staff, fellow workers and customers to coordinate deliveries/pick-up.
• Operates a forklift safely and efficiently, maintains required certification, performs vehicle safety checks and reports discrepancies to supervisor.
• Assists in keeping facility clean, neat, safe and operating efficiently.
• Other duties as assigned.

Benefits

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
• 401 (k) with generous company match
• 13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!)
• 100% employer paid Life Insurance and Long-Term Disability Insurance
• Paid Parental Leave
• Fully Funded Tuition Education Programs
• Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance
• Employee Stock Purchase Plan
• Employee Discounts and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees