Inside Sales Associate II

Resideo • Memphis, TN

1d • Onsite

About The Position

ADI, part of Resideo Inc, is North America’s leading wholesale distributor of security and low-voltage products. The company is dedicated to helping customers succeed in a growing marketplace and values its employees as its greatest asset, boasting a large and well-trained team of sales and technical professionals. ADI Global Distribution is seeking an Inside Sales Associate to expand market share, identify new business opportunities, and offer solutions that foster long-term customer partnerships.

Requirements

• 1 year of Sales Experience
• Excellent verbal and written communication skills
• Computer literacy skills – Basic Knowledge to Operate Microsoft Office
• Desire to be in a Sales role and be accountable for Sales Revenue

Nice To Haves

• Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills
• Knowledge of Customer Relationship Management Tools
• Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets
• Prior distribution experience
• Excellent Negotiation Skills
• Ability to work as part of a team and autonomously
• Highly competitive Sales Skills with a desire to contribute to a winning team/organization

Responsibilities

• Grow Customer Accounts for Profit
• Meet performance targets by growing revenue and increasing the margin of assigned accounts.
• Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
• Increase customer base by adding new customers
• Identify opportunities and convert customer purchases from competition
• Manage all existing accounts through steady communication using Customer Database
• Make Outbound Calls and reach a minimum number of calls every day to present leads.
• Build Customer Relationship
• Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.
• Educate customers about new products and product lines by keeping abreast of new developments in the industry.
• Maintain and update customer interactions in the tracking system
• Demonstrate Product Knowledge
• Apply knowledge of products and/or services and sell it to customers
• Explain features and advantages to customers in entire non-technical terms
• Stay up to date on new offerings, technology trends through Industry News, and various other sources.
• Create Brand Value - Promote ADI
• Leverage ADI Resources, Services, and Programs to educate customers
• Provide exceptional shopping experience in-store, by phone, and online.
• Provide support to other duties as assigned

Benefits

• Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1
• 2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3
• 12 paid holidays each year
• Four weeks parental leave without using vacation time
• Team Member discounts on company products and other retail/service providers
• Monday to Friday working hours - no weekends
• Opportunity to progress within a global business

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed