Inside Sales Associate II

Resideo • Memphis, TN

8h • Onsite

About The Position

ADI, part of Resideo Inc, is North America’s leading wholesale distributor of security and low-voltage products, focused on helping customers prosper. The company prides itself on having a large, well-trained team dedicated to customer service and team member development. ADI Global Distribution is seeking an Inside Sales Associate to increase market share, uncover new opportunities, and provide solutions to customer needs, fostering long-term customer partnerships. Resideo Technologies, the parent company, is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions for homes and businesses, serving over 100,000 contractors, installers, dealers, and integrators across various markets. Resideo's products are found in over 150 million residential and commercial spaces worldwide, with brands like Honeywell Home and First Alert. The ADI | Snap One segment operates over 200 stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. Resideo has a global team of more than 14,000 employees and plans to spin off ADI Global Distribution as a separate, publicly traded company by the second half of 2026.

Requirements

• 1 year of Sales Experience
• Excellent verbal and written communication skills
• Computer literacy skills – Basic Knowledge to Operate Microsoft Office
• Desire to be in a Sales role and be accountable for Sales Revenue

Nice To Haves

• Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills
• Knowledge of Customer Relationship Management Tools
• Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets
• Prior distribution experience
• Excellent Negotiation Skills
• Ability to work as part of a team and autonomously
• Highly competitive Sales Skills with a desire to contribute to a winning team/organization

Responsibilities

• Meet performance targets by growing revenue and increasing the margin of assigned accounts.
• Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
• Increase customer base by adding new customers
• Identify opportunities and convert customer purchases from competition
• Manage all existing accounts through steady communication using Customer Database
• Make Outbound Calls and reach a minimum number of calls every day to present leads.
• Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.
• Educate customers about new products and product lines by keeping abreast of new developments in the industry.
• Maintain and update customer interactions in the tracking system
• Apply knowledge of products and/or services and sell it to customers
• Explain features and advantages to customers in entire non-technical terms
• Stay up to date on new offerings, technology trends through Industry News, and various other sources.
• Leverage ADI Resources, Services, and Programs to educate customers
• Provide exceptional shopping experience in-store, by phone, and online.
• Provide support to other duties as assigned

Benefits

• Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1
• 2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3
• 12 paid holidays each year
• Four weeks parental leave without using vacation time
• Team Member discounts on company products and other retail/service providers
• Monday to Friday working hours - no weekends
• Opportunity to progress within a global business

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed