Inside Counter Sales Associate II
About The Position
As an Inside Sales / Counter Sales Representative with Colony Hardware, you will help the construction industry and trades reach new heights and accomplish amazing feats. To do this, you will be a key contact at Colony Hardware for our customers, processing quotes, entering orders, and offering additional support to our customers. A Little About Your Day: You will work directly with customers to ensure they order the right products and that the orders are ready on time. Working face to face with customers you will provide a consultative approach to customer service, suggesting additional and alternative products, add-ons, and other support. You will coordinate with outside sales, operations, purchasing, and other departments to process orders. You will communicate with customers via phone and email, responding to the needs of customers quickly and accurately. You will support operations by pulling orders and packing them as needed. This Might Be the Opportunity for you if: You are looking for a career with a growing company with opportunities for growth, development, and advancement. You love working with customers, providing solutions and outstanding customer service. You have an entrepreneurial spirit is the foundation of your work ethic. You are results-driven, and adept at utilizing technology and data to support your success strategy. You are skilled at developing and nurturing relationships as a means to success. You love winning and are innately competitive. You refuse to compromise your integrity to make a "sale". Paying attention to the details is engrained in who you are. Doing it right is as important as doing it with a sense of urgency. You stay focused, and nothing falls through the cracks on your watch.
Requirements
- A minimum of two-to-three years of successful inside sales experience.
- Knowledge of the construction industry and products a plus.
- At minimum, a high school diploma or equivalent. A college degree is preferred but not required.
- Knowledge of customer service and order processing systems.
Nice To Haves
- Knowledge of the construction industry and products
Responsibilities
- Work directly with customers to ensure they order the right products and that the orders are ready on time.
- Provide a consultative approach to customer service, suggesting additional and alternative products, add-ons, and other support.
- Coordinate with outside sales, operations, purchasing, and other departments to process orders.
- Communicate with customers via phone and email, responding to the needs of customers quickly and accurately.
- Support operations by pulling orders and packing them as needed.
Benefits
- Competitive salary
- Multiple medical, dental, and vision plan options
- Short Term Disability, Long Term Disability, and Life Insurance
- 401k retirement plans with a generous company match
- Tuition reimbursement
- Competitive sick, vacation and PTO time as well as paid holidays
- Company-provided PPE as required
- Company-paid training and certifications
- Generous discounts on the best products from leading industry vendors
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Fabricated Metal Product Manufacturing
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
