Inside Counter Sales Associate

New South Construction Supply, a Colony division•Stonecrest, GA

4d•Onsite

About The Position

As an Inside Sales / Counter Sales Representative with Colony Hardware, you will help the construction industry and trades reach new heights and accomplish amazing feats. To do this, you will be a key contact at Colony Hardware for our customers, processing quotes, entering orders, and offering additional support to our customers. Schedule: 7am to 5pm, Monday through Friday. This is a 100% fully onsite position located at the branch. A Little About Your Day: You will work directly with customers to ensure they order the right products and that the orders are ready on time. Working face to face with customers you will provide a consultative approach to customer service, suggesting additional and alternative products, add-ons, and other support. You will coordinate with outside sales, operations, purchasing, and other departments to process orders. You will communicate with customers via phone and email, responding to the needs of customers quickly and accurately. You will support operations by pulling orders and packing them as needed. You will fill in where needed through cross-training in areas such as the warehouse, assisting with pulling orders and activities such as cycle counting, operating a forklift, etc.

Requirements

A minimum of 2-3 years of successful inside sales experience.
Knowledge of the construction industry and products a plus, specifically with concrete, masonry, and/or rebar supplies.
At minimum, a high school diploma or equivalent. A college degree is preferred but not required.
Knowledge of customer service and order processing systems.
Prior warehousing experience, including operating a forklift.

Nice To Haves

Knowledge of the construction industry and products a plus, specifically with concrete, masonry, and/or rebar supplies.
A college degree is preferred but not required.

Responsibilities

Processing quotes
Entering orders
Offering additional support to customers
Working directly with customers to ensure they order the right products and that the orders are ready on time
Providing a consultative approach to customer service, suggesting additional and alternative products, add-ons, and other support
Coordinating with outside sales, operations, purchasing, and other departments to process orders
Communicating with customers via phone and email, responding to the needs of customers quickly and accurately
Supporting operations by pulling orders and packing them as needed
Filling in where needed through cross-training in areas such as the warehouse, assisting with pulling orders and activities such as cycle counting, operating a forklift, etc.