Inside Sales and Solutions Specialist

Phillips Corporation • Hanover, MD

5d • $80,000 - $95,000

About The Position

Help us accelerate the future of Hybrid manufacturing! We are looking for an Inside Sales Specialist who can transform technical customer demand into industry-leading performance. Your goal is simple, ensure our customers have maximum Hybrid machine uptime and an effortless experience, positioning us as the world’s premier supplier of manufacturing technology. How you will contribute mightily to the Phillips Mission: You will own the end-to-end sales engagement for Hybrid Machine customers by converting inbound interest and proactive outreach into high-margin growth across software, training, system upgrades, and consumables. Serving as a trusted technical advisor, you will leverage deep knowledge of DED technologies across multiple OEM platforms to guide customers toward optimal hardware and service solutions while translating complex needs into accurate quotes and managing the entire opportunity lifecycle from work order to execution. Beyond driving immediate revenue, you will identify strategic upselling opportunities—such as preventative maintenance and bulk consumable deals—and collaborate closely with outside sales, service teams, and vendor partners to ensure a seamless "one-team" customer experience. Success in this position requires acting as a CRM power user, maintaining impeccable data discipline to ensure organizational visibility and forecasting accuracy.

Requirements

• Technical Pedigree: A strong background in CNC manufacturing, welding, or DED (Direct Energy Deposition) technology.
• Sales Acumen: 3+ years of experience in inside sales or sales support, ideally within a manufacturing environment.
• Digital Proficiency: Advanced skills in CRM systems, Microsoft Office (Excel/PowerPoint), and ERP/quoting tools.
• Solution-Oriented Mindset: You don’t just take orders; you solve problems. You’re proactive, detail-oriented, and able to manage multiple high-priority projects at once.
• Communication Skills: The ability to explain complex hardware and software options clearly to a diverse range of stakeholders.

Responsibilities

• Own the end-to-end sales engagement for Hybrid Machine customers by converting inbound interest and proactive outreach into high-margin growth across software, training, system upgrades, and consumables.
• Serve as a trusted technical advisor, you will leverage deep knowledge of DED technologies across multiple OEM platforms to guide customers toward optimal hardware and service solutions while translating complex needs into accurate quotes and managing the entire opportunity lifecycle from work order to execution.
• Identify strategic upselling opportunities—such as preventative maintenance and bulk consumable deals—and collaborate closely with outside sales, service teams, and vendor partners to ensure a seamless "one-team" customer experience.
• Act as a CRM power user, maintaining impeccable data discipline to ensure organizational visibility and forecasting accuracy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed