Inside Sales and Design Representative

The Stow Company•Holland, MI

21d•Onsite

About The Position

EasyClosets.com is currently seeking qualified candidates for an Inside Sales & Design Representative. This individual will join our high-achieving team at our Direct-to-Consumer division in Holland, MI. Our ideal candidate is an individual with a positive attitude and outgoing personality who can assist customers requiring help with the free online EasyClosets closet design tool. We are the country’s online premier source for custom closets and organizational solutions; designed, custom-cut, and shipped to our clients the next business day from our world class manufacturing facility in Holland, MI. EasyClosets allows for a great work life balance and has competitive benefits and compensation. This is a challenging, high-energy position that validates hard work, team play and competitiveness. This is a full-time, permanent, base + bonus, inside sales position with tremendous growth opportunity. Candidates will enter a comprehensive 90-day training program upon hire. Primary Purpose of Position: This position will take warm leads from prospective customers and be able to effectively close sales.

Requirements

High School Diploma required, equivalent relevant experience
Proficient in MS Office
Prior CRM experience, familiarization with Salesforce is a plus
Exceptional Customer Service skills
A willingness to learn, replicate, and employ the EasyClosets selling and customer interaction methodology is a must
Personable, friendly, and a strong communicator via phone
Ability to multitask in a fast-paced environment
Understanding of spatial relationships, math, fractions, and decimals
Strong organizational and time management skills
Interpersonal skills in order to work effectively with individuals both internally and externally to The Stow Company
Must have excellent customer service skills; including strong written and verbal communication skills
Must have the ability to interface with all levels of personnel in an office and a manufacturing environment
Ability to take the initiative and work well independently with little supervision, and as part of a team
Must be willing to work one Saturday (generally every 5-6 weeks), as part of our weekend coverage
Must be willing to work two days per week on our 10am to 7pm shift
Must be able to work at a computer for extended periods of time; standing or sitting

Nice To Haves

Previous experience as an in-home designer or organizer in the closet industry a huge plus
Prior sales production record is a plus
Previous design software/technical experience

Responsibilities

Represents the company in a professional manner.
Responsible for individual revenue generation from sales to new customers.
Operates as the lead point of contact for any and all matters specific to your customers.
Develops a trusting advisory relationship with existing and new customers.
Responsible for following EasyClosets Standard Operating Procedures when dealing with customers.
Ability to be creative with our proprietary online closet design tool.
Lives Company values on a daily basis.
Poses no direct threat to the health or safety of himself/herself, of others, or to property. Defined as a significant risk of substantial harm that cannot be eliminated or reduced to an acceptable level by reasonable accommodation.
Requires regular attendance to perform essential elements as contained herein between the assigned start and end times for work.
Performs such individual assignments as management may direct.
Establishes and maintains effective work relationships within the department, the Corporation and the community; and maintains the professional competence, knowledge and skill necessary for the satisfactory performance of all assigned responsibilities.