Inside Sales Agent

Loggerhead

9d•Remote

About The Position

As part of Loggerhead’s Customer Experience team, the Inside Sales Agent will be handling inbound calls or leads, consulting with customers on their insurance needs and matching the correct coverages, products, and benefits to convert leads into customers. In this role you will interact with our customers through warm inbound calls and email. You will be relied on to actively listen to our customers, use your experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction. Great opportunity to grow with this role as the company grows and be well positioned to advance into other areas of the organization.

Requirements

Highly motivated and enjoys being rewarded for your efforts.
Energized by a challenge while also being able to make an impact.
Committed to doing what it takes to be successful in sales.
A strong communicator who’s passionate about helping others.
Comfortable with navigating multiple computer programs.
Possess high stress tolerance and critical thinking skills.
Receptive to coaching and feedback.
Strong communication skills.
Ability to work independently and hold yourself accountable for your performance.
Knowledge of Florida Homeowners Insurance Market.
At least 1 year of sales, customer service with a sales focus or related experience preferred.
HS Diploma or GED is required.
Hold an active Personal Lines or Property & Casualty License. 20-44 or 2-20

Responsibilities

Work from home to drive sales growth for the organization by connecting with interested prospective customers via inbound and outbound calls, live chat, SMS, etc.
Serve as a trusted advisor by uncovering the prospect’s needs, identifying gaps in coverage, recommending solutions, and converting them into customers using a proven sales strategy.
Utilize your Personal Lines or Property & Casualty Lines license as a professional trusted advisor.