Inside Sales Representative

Vivotek USA Inc•San Jose, CA

About The Position

We are seeking a dynamic and results-driven Inside Sales/Account Manager to join our team. The ideal candidate will have a proven track record for inside sales client support, a deep understanding of process flow, RMA process and product knowledge.

Requirements

B.A./B.S. degree in Business or related areas required.
Experience in related will be valued.
Familiar with Microsoft Office, Salesforce, SAP.
Ability to work in a busy, fast-paced environment.
Meticulous and punctual.
Great organizational skills
Excellent communications skills (written and verbal)
Ideal candidate should demonstrate positive and eager attitude toward sales development and would like to pursue a career in this field.
Successful applicants will be asked to show proof that they can legally work in the US.
Additional duties relating to the job may be added per Manager’s discretionary.

Responsibilities

Response to sales inquiries from both phone calls and e-mails.
Determine customer requirements and expectations to recommend specific products. and solutions. Educate customers about terminology, features, and benefits of products to improve product related sales and customer satisfaction.
Provide accurate information regarding pricing and availability of in-stock.
Coordinate Project Registration process and demo cameras with sales Reps.
Work with RMA Dept. to make sure Return Merchandise Authorizations are being processed correctly and on time for clients.
Operate as the inside support for regional sales managers on all matters related to accounts within your territory. Collaborate with sales teams to ensure growth attainment.
Build and maintain strong, long-lasting customer relationships. Identify and grow opportunities with accounts under your management.
Perform other related duties as assigned.