Inside Sale Representative

Electrical Source Holdings • Wheat Ridge, CO

9d

About The Position

Monday-Friday 8am-5pm

Responsible for sales and customer support responding to customer inquiries and managing sales leads that originate primarily from telephone inquiries.

Requirements

• Must understand the sales cycle; ability to understand the company’s sales cycle
• Strong computer skills; ability to learn and understand computer systems used to perform job tasks in an automated environment
• Strong Computer proficiency
• Proficiency using e-mail, the internet, Microsoft Office, and other computer tools
• Ability to multi-task
• Ability to work at fast pace
• Attention to detail
• Problem solving abilities
• Good communication skills
• Ability to sell
• High school or equivalent GED certification.
• Previous sales experience in a related environment or a college degree in business or a related field of study preferred

Responsibilities

• Respond to customer inquiries to company/location by phone, email or through other means
• Manage sale opportunities for all product lines; perform all sales tasks necessary to turn opportunities into billable sales
• Source products for manufacturers not currently supplied by company (new products)
• Negotiate best purchase price for manufacturers not regularly supplied by company (new products)
• Check inventory and fulfill order out of inventory if possible
• Correspond with customers via phone and e-mail and responding to customers in a timely, efficient, and professional manner
• Ensure high degree of customer satisfaction as measured by our automated survey system, customer feedback and other means
• Enter quotations and orders into sales order processing systems; ensure accurate sales information including proper and accurate delivery, payment terms, and other critical order information; confirm all orders with customer; perform follow-up and order clean-up as necessary
• Meet minimum daily standards for quotes and other sales output expectations
• Build new customers in sales order processing systems; capture complete and accurate information for new and existing customers
• Interact with all departments to effectively meet customer commitments
• Perform product and price maintenance in business systems; Build new part numbers as needed; maintain product sourcing database
• Assist in business system database cleanup and ongoing maintenance
• Pro-actively develop new business through outgoing customer calls and other means

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees