Inside Sale Representative

MVA Supply•Wheat Ridge, CO

About The Position

Responsible for sales and customer support responding to customer inquiries and managing sales leads that originate primarily from telephone inquiries.

Requirements

Must understand the sales cycle; ability to understand the company’s sales cycle
Strong computer skills; ability to learn and understand computer systems used to perform job tasks in an automated environment
Strong Computer proficiency
Proficiency using e-mail, the internet, Microsoft Office, and other computer tools
Ability to multi-task
Ability to work at fast pace
Attention to detail
Problem solving abilities
Good communication skills
Ability to sell
High school or equivalent GED certification.
Continuous sitting and repetitive hand motion
Lifting requirements include occasional lifting of up to 25 pounds

Nice To Haves

Previous sales experience in a related environment or a college degree in business or a related field of study preferred

Responsibilities

Respond to customer inquiries to company/location by phone, email or through other means
Manage sale opportunities for all product lines; perform all sales tasks necessary to turn opportunities into billable sales
Source products for manufacturers not currently supplied by company (new products)
Negotiate best purchase price for manufacturers not regularly supplied by company (new products)
Check inventory and fulfill order out of inventory if possible
Correspond with customers via phone and e-mail and responding to customers in a timely, efficient, and professional manner
Ensure high degree of customer satisfaction as measured by our automated survey system, customer feedback and other means
Enter quotations and orders into sales order processing systems; ensure accurate sales information including proper and accurate delivery, payment terms, and other critical order information; confirm all orders with customer; perform follow-up and order clean-up as necessary
Meet minimum daily standards for quotes and other sales output expectations
Build new customers in sales order processing systems; capture complete and accurate information for new and existing customers
Interact with all departments to effectively meet customer commitments
Perform product and price maintenance in business systems; Build new part numbers as needed; maintain product sourcing database
Assist in business system database cleanup and ongoing maintenance
Pro-actively develop new business through outgoing customer calls and other means