About The Position

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Drive world-class quality in the Data Center to achieve the best operating, lowest cost infrastructure in the world. The QA engineer will be obsessed with quality, engineering and design continuous improvements. Ability to make quick decisions with limited data based on experience and understanding of the subject matter The QA engineer will focus on fiber optic and optic components, cabling and interconnect products, technologies and standards at this point. The scope may expand to mechanical and electrical (M&E) and other mission critical components later. Collaborate with the Engineering team to establish a comprehensive Global Design Standards document, Global Installation Best Practice Guidelines, and detailed Product Specifications for Inside Plant Cabling. Develop Quality Assurance manuals, manage amendments and revisions, formulate audit strategies, and define quality and operational metrics to effectively measure performance and success. Audit and inspect Data Center & Edge sites to ensure standards are being followed, generate punch lists, report and generate remediation plans, action and close all customer complaints and defects, provide recommendations based on product and vendor performance, continuously propose improvements to existing designs and processes Conduct training sessions with local Infra Delivery Teams and any other Infra Ops organizations to ensure deployments comply with design standards and best practices. Candidates must be responsive and communicate with technical teams to collect requirements and communicate with internal customers to describe features, technical designs and strategy. Identify and respond to risks and high-priority issues rapidly and effectively Support New Product Implementation activities that improve infrastructure quality, reduce cost and installation time Local Travel 40+% to review projects and coordinate with onsite personnel and contractors at AWS Data Centers This is an opportunity to leverage and grow your existing quality and engineering experience in an innovative and highly collaborative environment where the results of your work will directly impact AWS and its customers. Amazon Web Services (AWS) is a highly innovative company that collaborates across disciplines to produce new technology that changes our world. The AWS Quality Team is a fast-growing team that is rethinking the implementation and design for the critical arteries that connect the various pieces of hardware inside AWS' data centers and edge sites. As a member of this team, you will be charged with visiting our data centers and ensuring that we are following these standards while also collecting lessons learned so we are continually improving. You will also work directly with engineers, managers, and operations teams across the company to develop structured cabling and installation standards based on these observations and lessons learned.

Requirements

  • Experience in quality assurance engineering

Nice To Haves

  • Experience directly related to the design or construction of data centers or critical infrastructure or large-scale mechanical and electrical plants

Responsibilities

  • Drive world-class quality in the Data Center to achieve the best operating, lowest cost infrastructure in the world. The QA engineer will be obsessed with quality, engineering and design continuous improvements.
  • Ability to make quick decisions with limited data based on experience and understanding of the subject matter
  • The QA engineer will focus on fiber optic and optic components, cabling and interconnect products, technologies and standards at this point. The scope may expand to mechanical and electrical (M&E) and other mission critical components later.
  • Collaborate with the Engineering team to establish a comprehensive Global Design Standards document, Global Installation Best Practice Guidelines, and detailed Product Specifications for Inside Plant Cabling. Develop Quality Assurance manuals, manage amendments and revisions, formulate audit strategies, and define quality and operational metrics to effectively measure performance and success.
  • Audit and inspect Data Center & Edge sites to ensure standards are being followed, generate punch lists, report and generate remediation plans, action and close all customer complaints and defects, provide recommendations based on product and vendor performance, continuously propose improvements to existing designs and processes
  • Conduct training sessions with local Infra Delivery Teams and any other Infra Ops organizations to ensure deployments comply with design standards and best practices.
  • Candidates must be responsive and communicate with technical teams to collect requirements and communicate with internal customers to describe features, technical designs and strategy.
  • Identify and respond to risks and high-priority issues rapidly and effectively
  • Support New Product Implementation activities that improve infrastructure quality, reduce cost and installation time
  • Local Travel 40+% to review projects and coordinate with onsite personnel and contractors at AWS Data Centers

Benefits

  • Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
  • Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
  • Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $67,200/year in our lowest geographic market up to $150,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

General Merchandise Retailers

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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