About The Position

AWS Infrastructure Services designs, delivers, and operates AWS global infrastructure that powers the cloud. We maintain data centers, servers, storage, networking, and power equipment ensuring continuous customer access to AWS services. We solve complex supply chain challenges and seek talented individuals to join our mission. You'll collaborate with a diverse team including software engineers, hardware specialists, and operations managers to deliver the highest safety and security standards while optimizing infrastructure costs. Our inclusive culture welcomes innovation and supports end-to-end ownership of ideas. Role Overview: The Infrastructure Delivery Installation Technician will drive network stability and sustainability while developing automated scaling solutions.

Requirements

  • Technical aptitude with strong analytical and problem-solving skills
  • Clear written and verbal communication
  • Ability to work independently and lead teams
  • Quick decision-making and effective prioritization skills
  • Must be able to: Lift/move 40 pounds independently; participate in team lifts for heavier items
  • Work in confined, elevated, and noisy environments
  • Stand and walk for 8+ hours daily
  • Navigate ladders, stairs, and gangways safely
  • 1+ years of computer networking experience
  • 1+ years of Linux operating systems experience
  • Bachelor's degree in Information Technology, Computer Science, or a related field
  • Experience in computer networking
  • Experience working with Linux operating systems
  • Can lift and rack equipment up to 40 pounds
  • Experience with computer hardware troubleshooting and repair

Nice To Haves

  • Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
  • Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
  • Experience managing work and priorities through a ticketing system
  • Experience with cabling infrastructure best practices and methodologies
  • Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Responsibilities

  • Act as a subject matter expert for installing fiber and copper cabling between equipment
  • Follow established cabling installation procedures
  • Maintain safety and security standards during all work activities
  • Operate material handling tools and equipment safely
  • Travel between data center sites (must have reliable transportation)
  • Work flexible hours, including overtime and weekends, to meet deadlines
  • Act as a key point of contact (POC) across departments to support organizational goals
  • Provide direction to small teams and vendors
  • Maintain safety and security standards
  • Follow established installation procedures
  • Operate material handling equipment safely
  • Install fiber and copper cabling
  • Complete equipment patching
  • Travel between data centers (personal transportation required)
  • Lead site teams and assign tasks
  • Train new team members
  • Provide constructive feedback
  • Drive project completion within deadlines
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