Inside Parts & Service Sales Representative (ISR)

N C Machinery Co.•Tukwila, WA

2d•$30,000 - $70,000

About The Position

About the Position: Are you interested in learning every aspect of the Caterpillar Energy and Transportation segment while developing an assigned customer base among a team of knowledgeable Parts and Service Sales Representatives? If you have a technical aptitude, enjoy talking to people, and are interested in helping customers succeed, we have the opportunity and the company that may be the answer to your long term career objectives! Key Responsibilities: Responsible for developing new and existing customers business in our Energy & Transportation Division Be the primary point-of-contact for the customer and a conduit for any and all information relevant to NC Power Systems including Marine, Power Generation, Industrial, On Highway Truck, and Rail. Desire to learn and be trained to become the best in Parts and Service Sales Develop expertise in Caterpillar Energy and Transportation segments through training, research, perpetual learning and on the job skill development. Manage an assigned account base utilizing both phone calls and emails to deploy a disciplined contact campaign, qualify accounts, update customer's account information, develop relationships, and uncover opportunities for NC Power Systems Parts and Service. Maximize Energy and Transportation Parts and Service sales by promoting all aspects of our product offerings. Establish a personal working relationship with internal departments, customers, and vendors based on values, knowledge, trust and character. Monitor and report all pertinent market information relative to competitive activity, customer information and product performance. Qualifications: Solid technical skills, problem-solving capabilities and genuinely like to work with people. High capacity to learn our business well. Minimum high school education, combined with 2-3 years of business experience, preferably in an engine or equipment environment. Ability to read and interpret documents such as safety rules, engineering drawings, operating and maintenance instructions, and Parts and Service manuals (Electronic & Paper) is necessary for this role. Communicating both verbally and written to ensure the customer fully understands our products and services. Demonstrated proficiency with PC / Microsoft, Word, Excel, Office, and the ability to rapidly learn new software and applications is essential. Employee Benefits: Lucrative Earning Potential: On target earnings (OTE) potential for the first year is $70,000, which includes a base salary of $30,000 per year plus commission. Retirement: 401k w/ Company Match and Profit Sharing Paid Time Off: Paid Vacation, Holiday & Sick Leave Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental Vision Insurance: VSP Vision Insurance Insurance: Company Paid Life, AD&D & Disability Insurance Guidance Resources: Employee Assistance Program Rewards: Quarterly Employee Recognition Cash Program Discounts: CAT Products, Rental/Sales Discounts Financial Access: Credit Union Membership is available Growth/Stability: Career Growth Opportunities within a 4 th Generation Family owned Company for over 96 years Tenure: Seniority Bonus, starting at 5+ years Talent Referral Program: Employee Referral Bonus To apply for this unique position, please go to our web site at www.ncmachinery.com Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.

Requirements

Solid technical skills, problem-solving capabilities and genuinely like to work with people.
High capacity to learn our business well.
Minimum high school education, combined with 2-3 years of business experience, preferably in an engine or equipment environment.
Ability to read and interpret documents such as safety rules, engineering drawings, operating and maintenance instructions, and Parts and Service manuals (Electronic & Paper) is necessary for this role.
Communicating both verbally and written to ensure the customer fully understands our products and services.
Demonstrated proficiency with PC / Microsoft, Word, Excel, Office, and the ability to rapidly learn new software and applications is essential.

Responsibilities

Responsible for developing new and existing customers business in our Energy & Transportation Division
Be the primary point-of-contact for the customer and a conduit for any and all information relevant to NC Power Systems including Marine, Power Generation, Industrial, On Highway Truck, and Rail.
Desire to learn and be trained to become the best in Parts and Service Sales
Develop expertise in Caterpillar Energy and Transportation segments through training, research, perpetual learning and on the job skill development.
Manage an assigned account base utilizing both phone calls and emails to deploy a disciplined contact campaign, qualify accounts, update customer's account information, develop relationships, and uncover opportunities for NC Power Systems Parts and Service.
Maximize Energy and Transportation Parts and Service sales by promoting all aspects of our product offerings.
Establish a personal working relationship with internal departments, customers, and vendors based on values, knowledge, trust and character.
Monitor and report all pertinent market information relative to competitive activity, customer information and product performance.

Benefits

401k w/ Company Match and Profit Sharing
Paid Vacation, Holiday & Sick Leave
Premera Blue Cross Medical w/Telehealth & Dental
VSP Vision Insurance
Company Paid Life, AD&D & Disability Insurance
Employee Assistance Program
Quarterly Employee Recognition Cash Program
CAT Products, Rental/Sales Discounts
Credit Union Membership is available
Career Growth Opportunities within a 4 th Generation Family owned Company for over 96 years
Seniority Bonus, starting at 5+ years
Employee Referral Bonus