Inside Fuel Consultant-Account Developer - USA

4Refuel Canada LP•Dallas, TX

58d

About The Position

4Refuel U.S. LLC is one of North America’s fastest growing fuel management company offering a series of fuel services. We manage nearly 250 million gallons of fuel per year. 4Refuel has pioneered the Mobile Onsite Refueling industry and has built an unmatched market presence, serving thousands of customers in the construction and transportation sectors. Job Summary: The Inside Fuel Consultant will primarily focus on new business growth while managing a portfolio of C-level existing customers. This role will support new business growth through conversion of inbound leads to build their own portfolio of C-level customers or by qualifying and booking an appointment for an Outside Fuel Consultant to further nurture the lead. Lead generation activities will be supported by digital marketing initiatives and directed to strategic growth areas and ensuring alignment with regional and corporate objectives. The Inside Fuel Consultant may be required to participate in outbound call campaigns to further support new business growth targets. There is also an account management element to this role as the Inside Fuel Consultant is required to manage an existing portfolio of C-level customers. These duties can range from pricing to account setup, invoice inquiry and retention calls.

Requirements

Must be fluent in English, both verbal and written
Excellent verbal (via telephone) and written (via email) communication skills
Strategic sales capabilities which support selling to the C-Level of small businesses, balanced with tactical skills for a fast-paced, high volume lead follow-up environment
Ability to build strong rapport, establish trust and credibility through a consultative approach, and balance assertive sales follow-up without being overly aggressive
A self-starter who can effectively work within a strong team culture
A technical aptitude
Basic research skills required.
Effective communication skills to provide beneficial recommendations to solve client related issues related to invoicing, pricing and service.
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
Able to build and maintain lasting relationships with corporate departments, key external stakeholders.
Excellent time and project management skills.
Proven ability to build strong working relationships.
Attention to detail in all areas of work.
Strong problem identification and problem resolution skills.
Ability to interpret and implement company policies and procedures
Proficient in Microsoft Programs.
Ensure accurate pricing and service charges are provided and discussed with customers.
Ensure all documentation required for new account setups is submitted accurately into database.
Ensure all client concerns are actioned with urgency.
Secondary School Diploma required.
One to two years’ experience in value-add, solution-based selling or related direct sales background with proven history of quota over achievement
Experience selling value add business solutions via telephone

Nice To Haves

Prior experience with a CRM program is an asset
You will be highly motivated, energetic and seek the challenges & rewards of supporting a great value add service & reaching your potential, we would like to hear from you! This is a unique opportunity to work in a rapidly growing, fast-paced organization with a seasoned management team who have been there before. We offer a casual work environment, competitive compensation, and a comprehensive benefits package.

Responsibilities

Contacting a portfolio for Texas.
Meet and exceed daily and monthly inbound and outbound activity targets
Meet and exceed monthly and annual Existing Business threshold on existing business within their portfolio
Contacts C customers to establish and maintain relationships via client care and sales calls and providing support as required.
Focus on growing wallet size for C customers.
Provide prompt telephone/email follow up to inbound leads from all sources and properly document and track results
Build and maintain a knowledge base to become an expert on 4Refuel capabilities and services. Study our value proposition as part of your sales presentation
Adheres to 4Refuel sales process by maintaining an active sales pipeline for C accounts.
Utilize CRM to track all pertinent information related to the opportunity and effectively manage lead generation in assigned territory
Participates in training opportunities to enhance and maintain personal and service offering knowledge. Participate in ongoing improvements to call scripting, objection handling, client care and time management.
Conduct outbound calls to support new business and/or account management targets.
Other duties, relevant to the position, shall be assigned as required.