Inside Account Manager

O'Neal IndustriesToledo, OH
73d

About The Position

The position involves managing sales activities of assigned accounts with a focus on delivering high levels of customer service. Responsibilities include engaging with customers through quotation responses, handling discrepancies, and maintaining customer orders to ensure satisfaction. The role also requires developing and sustaining effective relationships with suppliers and customers to maintain a competitive market position. Collaboration with the Territory Manager is essential for maintaining prospect lists and achieving budget targets. The position demands effective planning and organization to maximize productivity, as well as reviewing market analyses to understand customer needs and pricing strategies.

Requirements

  • Undergraduate degree in marketing, business administration, or a finance-related field is preferred.
  • 3-5 years of related metal industry sales experience preferred.
  • Possess effective communication skills which include verbal and written.
  • Must have experience with Microsoft Office, particularly Excel and Word.
  • Willingness to learn proprietary program known as Metalware.
  • Displays effective use of time management skills.
  • Knowledge of basic math skills is essential.

Responsibilities

  • Engages in a high level of customer service through delivering quotation responses, handling customer discrepancies, and maintaining customer orders.
  • Develops and sustains effective supplier and customer relationships to assure a competitive position in the marketplace.
  • Works closely with the Territory Manager to maintain lists of prospects and potentially new accounts to grow new business and achieve established budget targets.
  • Maximizes productivity by effectively planning, organizing, and managing workload.
  • Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates.
  • Communicates with Territory Manager to assist in developing sales campaigns to accommodate goals of assigned customers.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company paid life insurance
  • Short and long-term disability
  • Paid vacation
  • Paid time off (PTO)
  • 401(k)
  • Tuition reimbursement

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What This Job Offers

Industry

Merchant Wholesalers, Durable Goods

Education Level

Bachelor's degree

Number of Employees

1,001-5,000 employees

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