Inside Account Manager (Hybrid)

Alliant Purchasing • Louisville, KY

1d • $65,000 - $75,000 • Hybrid

About The Position

Alliant Purchasing is seeking a proactive and service-oriented Inside Account Manager to support our growing portfolio of hospitals, surgery centers, clinics, and healthcare providers. This role is essential in helping members maximize savings, strengthen operational performance, and fully leverage the value of the Alliant and Premier contract portfolios. The Inside Account Manager serves as a primary point of contact for day-to-day member needs, manages contract and program support, and delivers an exceptional member experience.

Requirements

• 1–3 years of experience in account management, customer success, supply chain, or healthcare operations.
• Strong communication skills with the ability to build rapport and support member relationships.
• Solid analytical ability with comfort working in Excel and reviewing purchasing data.
• Highly organized, detail-oriented, and able to manage multiple priorities.
• Ability to work cross-functionally in a dynamic and fast-paced environments.

Nice To Haves

• Experience within a GPO, IDN, medical distribution, or hospital purchasing environment.
• Familiarity with contract management, purchasing workflows, and supplier pricing structures.

Responsibilities

• Serve as the main point of contact for an assigned portfolio of healthcare members, providing responsive and high-quality support.
• Assist members with contract access, utilization, program enrollment, and onboarding to Alliant/Premier initiatives.
• Analyze purchasing data to identify savings opportunities, contract alignment, and compliance gaps.
• Prepare basic savings analyses, utilization summaries, and performance insights.
• Resolve pricing discrepancies, supplier issues, and technical questions in partnership with internal teams and suppliers.
• Maintain accurate and timely CRM documentation for all member interactions.
• Collaborate closely with Member Success Directors, sourcing teams, and analytics staff to support member goals.
• Provide training on purchasing platforms, reporting tools, and Alliant processes.

Benefits

• Health, dental, and vision insurance
• Life and disability insurance
• Critical illness, accident, and hospital indemnity insurance
• Pet insurance and pet discount program
• EAP
• HSA with employer match
• 401(k) plan with employer match
• Generous paid time off
• Paid parental leave
• Generous holiday schedule
• Hybrid work schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed