About The Position

Obtains and enters demographic and financial information for all patient types. Works closely with physicians’ offices, inpatient floors, departments, and insurance companies to ensure correct information is obtained. Responsible for obtaining co pay, deductible, and coinsurance information from insurance companies via phone, websites, or remote and entering into system so that bill will be correct. Begins precertification process for urgent admissions. Handles all customer service issues in a customer friendly manner. Required to work as scheduled, which may include weekends, holidays, and being on call.

Requirements

  • High School/GED required.
  • Two to three years of customer service/public relations experience preferred.
  • Two to three years computer experience preferred.
  • Will consider one year of previous work experience in other fields.
  • Excellent verbal and written skills required.
  • Must possess ability to work in a fast-paced environment, with a positive attitude.
  • Must demonstrate effective time management skills.
  • Must demonstrate efficiency and organizational skills with the ability to multitask.

Nice To Haves

  • Post-secondary education desired.
  • Candidates with Registration, Medical Record or Billing experience will be given prior consideration over other candidates.

Responsibilities

  • Obtains and enters demographic and financial information for all patient types.
  • Works closely with physicians’ offices, inpatient floors, departments, and insurance companies to ensure correct information is obtained.
  • Responsible for obtaining co pay, deductible, and coinsurance information from insurance companies via phone, websites, or remote and entering into system so that bill will be correct.
  • Begins precertification process for urgent admissions.
  • Handles all customer service issues in a customer friendly manner.
  • Required to work as scheduled, which may include weekends, holidays, and being on call.

Benefits

  • excellent benefits package
  • childcare
  • health and wellness programs
  • an onsite employee pharmacy
  • a free health clinic
  • tuition assistance
  • student loan reimbursement
  • On-site training and education opportunities
  • Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!
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