Obtains and enters demographic and financial information for all patient types. Works closely with physicians’ offices, inpatient floors, departments, and insurance companies to ensure correct information is obtained. Responsible for obtaining co pay, deductible, and coinsurance information from insurance companies via phone, websites, or remote and entering into system so that bill will be correct. Begins precertification process for urgent admissions. Handles all customer service issues in a customer friendly manner. Required to work as scheduled, which may include weekends, holidays, and being on call.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED