Innovation Training Specialist

Greenberg Traurig•Austin, TX

About The Position

The Innovation Training Specialist will support the Innovation Training Manager in delivering training to attorneys and staff on GenAI and Innovation resources at the firm. This role will help assess the needs of learners, assist in the development and delivery of training solutions, and ensure the effective adoption of technology and innovative processes. The Specialist will work closely with the Innovation Training Manager and other internal teams to execute learning initiatives, serve as a vendor liaison to coordinate tool and practice group specific trainings, and contribute to special projects as assigned.

Requirements

Familiarity with law firm research and innovation tools (e.g., Westlaw Advantage, Lexis+, CoCounsel, Lex Machina, Intelligize+ AI, Copilot, Luminance).
Proficiency in facilitating and presenting training programs in classroom and virtual environments.
Proficiency in the application of instructional design, curriculum design, and adult-learning principles.
Excellent verbal, written and interpersonal communication skills.
A self-starter who takes ownership of assigned projects and shows commitment to the job; ability to work independently.
Strong project management skills and ability to manage multiple projects simultaneously.
Ability to establish and maintain effective working relationships within all levels of the firm and collaborate well in a team environment to create support for programs.
High attention to detail, outstanding organizational skills, and the ability to manage time effectively.
Ability to shift priorities and manage change with a positive outcome.
Demonstrate strong problem-solving skills, take initiative, and practice good judgment.
Provide outstanding client service and be proactive in seeking innovative ways in which to help colleagues.
BA in political science, business, library science or related field required.
At least 3 years of experience in the business or legal industry.
Computer proficiency in Windows-based software and Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook.
Exceptional computer skills with the ability to learn new software applications quickly.

Nice To Haves

Advanced degree in library science, research or a Juris Doctorate preferred.
Success developing and establishing learning programs in a national or international, multi-office environment and familiarity with learning management systems is a plus.
Working knowledge of data visualization and reporting tools (e.g., Power BI, Tableau, Excel dashboards).
Ability to analyze user data and feedback to improve training content and delivery.
Familiarity with virtual training platforms (e.g., Zoom, Microsoft Teams) and interactive training features such as polls, breakout rooms, and whiteboards.

Responsibilities

Assists the Innovation Training Manager in planning, developing, and implementing training programs on firm innovation tools and resources.
Delivers training sessions—both in-person and virtual—on research and innovation tools, as directed by the Innovation Training Manager.
Supports the creation and maintenance of training materials, documentation, and resources under the guidance of the Manager.
Provide one-on-one or small group training to attorneys and staff adopting new innovation tools, referring complex requests to the Manager as needed.
Collaborates with colleagues in Innovation, Research, Knowledge Management, Professional Development, and business groups to coordinate and schedule training activities.
Gathers and reports feedback on training sessions and user experiences to the Innovation Training Manager to inform program improvements.
Assists in managing relationships with vendors for training programs, coordinating logistics and communications as directed.
Participates in pilot programs, orientation sessions, and meetings, documenting results and feedback for review by the Innovation Training Manager.
Ensures training records and metrics are accurately tracked in the Learning Management System.
Stay informed on trends in legal technology and instructional design, sharing relevant updates with the Innovation Training Manager.
Travels to various office locations as required to support business needs and objectives.
Performs other job-related duties as assigned by the Innovation Training Manager.