Innovation Research Specialist

Brown Brothers Harriman & Co•Boston, MA

13d•$80,000 - $120,000•Hybrid

About The Position

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. Role Overview Brown Brothers Harriman is currently recruiting an Innovation Research Specialist to join our fast-paced Innovation team. We are seeking a highly skilled, creative and innovative professional to join our multi-disciplinary team in the 0-1 phase of product development. The ideal candidate will be comfortable with ambiguity, have a strong background in research design methodologies and be able to apply those to a future back idea generation approach. The Innovation Research Specialist will use research tools and techniques to identify problem spaces ripe for innovation, discover and synthesize market feedback and determine value propositions across the broad financial services/technology space. They also have a track record of networking within the industry in order to support ecosystem development and bringing relevant market facing/external research into the team. If you are a highly motivated and innovative researcher with a passion for 0-1 concept generation and product development, we encourage you to apply for this exciting opportunity to join our team and make a significant impact on our company's growth and success. The successful candidate will... Have deep intellectual curiosity in the financial services industry. The ability to be relentlessness in finding facts and sorting through noise to identify what’s critical. Excellent communicator who knows how to articulate complex messages and create a compelling narrative. Execute both primary and secondary research, with a focus on secondary methods (desk research) and drawing insights and opportunities from market signals Open to feedback, input and challenges from others. Able to pivot based on new information. Participate in the collaborative definition and value proposition of the vision for new products, services or businesses. Have strong analytical and problem-solving skills with the ability to help make data-driven recommendations. Be at ease with cross-functional teams, including product management, engineering, and marketing, to design and develop innovative product concepts and solutions. How might we... "dive deep” into a problem space and generate insights that lead to potential opportunities for the Firm? learn about new spaces/topics on the fly and through independent reading/research? translate research inputs into weighted evidence that will enable the team to make decisions?

Requirements

4-5+ years of professional experience in a Management and Strategy Consultancy as a Senior Associate or equivalent experience as a Market Researcher or Product Researcher.
Proven ability to work in environments characterized by rapid change, ambiguity, and high expectations. E.g., Consulting Agencies focused on Innovation and Strategy, Founders or Founding contributors in venture-backed companies, Innovation departments from market leaders in their industries.
Track record of innovation work, and a portfolio showcasing both the work done and the processes followed
Have deep intellectual curiosity in the financial services industry.
The ability to be relentlessness in finding facts and sorting through noise to identify what’s critical.
Excellent communicator who knows how to articulate complex messages and create a compelling narrative.
Execute both primary and secondary research, with a focus on secondary methods (desk research) and drawing insights and opportunities from market signals
Open to feedback, input and challenges from others.
Able to pivot based on new information.
Participate in the collaborative definition and value proposition of the vision for new products, services or businesses.
Have strong analytical and problem-solving skills with the ability to help make data-driven recommendations.
Be at ease with cross-functional teams, including product management, engineering, and marketing, to design and develop innovative product concepts and solutions.

Responsibilities

Conduct market research and analysis to identify opportunities for new product development in the 0-1 space, featuring initial TAM (total addressable market) calculations.
Experience with design thinking methodologies and application to concept ideation and definition.
Participate in future back research of the financial services industry and analyze results with the goal of identifying opportunities for future growth/innovation.
Develop and execute research plans, including qualitative and quantitative methods, to gather data and insights on target markets, customer needs, and competitive landscapes.
Stellar communication skills and fluency in pitching creative concepts confidently to a range of stakeholders, both internal and external.
Curious nature leading to continuously evaluating both developments in the financial services industry as well as the frameworks and techniques being shared in the innovation, research, design and product ecosystems, ensuring our work remains cutting-edge and relevant.
Experience with AI tools (e.g., Copilot) and the ability to write effective prompts to conduct market research, competitive analysis, and ideation.

Benefits

BBH’s compensation program includes base salary, discretionary bonuses, and profit-sharing.
BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.

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