Innovation Project Specialist

RKL•Lancaster, PA

7h•$60,000 - $75,000

About The Position

The Innovation Project Specialist will play a key role in supporting and advancing the firm's innovation initiatives - helping explore, pilot, and implement technology solutions that enhance the client and employee experience. This role blends project coordination with hands-on analysis, documentation, and process improvement. The Innovation Project Specialist will partner closely with internal stakeholders and external vendors to support and move innovative initiatives from concept to execution. The ideal candidate thrives in an ever-changing environment, communicates clearly, and approaches challenges with a spirit of curiosity and collaboration. Success Factors Responsibilities Support the delivery of innovative and technological initiatives by coordinating meetings, capturing and distributing meeting notes, following up on action items, tracking milestones, and helping manage project timelines and deliverables. Schedule and facilitate calls with technology vendors, gather security and compliance documentation, and support the vendor due diligence process. Capture current-state workflows, pilot project notes, and lessons learned to ensure clear communication and repeatable processes across initiatives. Work closely with internal stakeholders across departments to coordinate feedback, collect requirements, and ensure alignment on innovative initiatives. Stay current on emerging technologies and tools that could benefit the firm; assist in researching and evaluating potential solutions. Maintain project tracking tools, update dashboards, and help prepare communications or summaries for leadership. People Management/Relationships Collaborate with the Innovation Manager to support innovation initiatives and address project needs. Champion a culture of innovation and change by fostering open dialogue and sharing initiatives enthusiastically. Communicate complex IT or innovation concepts in a clear and accessible manner. Demonstrate accountability for assigned work and actively seek feedback for ongoing development. Remain receptive to new ideas and suggestions. Business Growth (if applicable) Possesses an understanding of RKL’s business (service lines, competitors) and client service capabilities and the impact of technology upon the firm’s growth and success Qualification To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Strong communication and interpersonal skills; able to work across teams and manage multiple priorities and initiatives.
Comfort with technology and genuine curiosity about new tools, systems, and processes.
Highly organized, detail-oriented, and proactive in following through on tasks.
Positive attitude toward change and continuous improvement.
Excellent organizational skills and strong attention to detail
Skilled in Microsoft Office Suite; demonstrated familiarity with project management
Associate’s degree (or equivalent experience).
5+ years of experience in project coordination, administrative support, or technology-related roles.

Nice To Haves

Certified in Smartsheet and/or Asana work management solutions
Proficiency in project management and change management are a plus.

Responsibilities

Support the delivery of innovative and technological initiatives by coordinating meetings, capturing and distributing meeting notes, following up on action items, tracking milestones, and helping manage project timelines and deliverables.
Schedule and facilitate calls with technology vendors, gather security and compliance documentation, and support the vendor due diligence process.
Capture current-state workflows, pilot project notes, and lessons learned to ensure clear communication and repeatable processes across initiatives.
Work closely with internal stakeholders across departments to coordinate feedback, collect requirements, and ensure alignment on innovative initiatives.
Stay current on emerging technologies and tools that could benefit the firm; assist in researching and evaluating potential solutions.
Maintain project tracking tools, update dashboards, and help prepare communications or summaries for leadership.
Collaborate with the Innovation Manager to support innovation initiatives and address project needs.
Champion a culture of innovation and change by fostering open dialogue and sharing initiatives enthusiastically.
Communicate complex IT or innovation concepts in a clear and accessible manner.
Demonstrate accountability for assigned work and actively seek feedback for ongoing development.
Remain receptive to new ideas and suggestions.
Possesses an understanding of RKL’s business (service lines, competitors) and client service capabilities and the impact of technology upon the firm’s growth and success