Innovation & Brand Intern

Mascoma Bank • Lebanon, NH

1d

About The Position

We are excited to welcome an Innovation & Brand Intern! This internship is anticipated to take place over 10–12 weeks during the months of June through August.

We’re looking for a motivated, self-starting student ready to make a real impact. As the Innovation & Brand Intern, you’ll gain hands-on experience across marketing functions, take ownership of meaningful projects, and contribute to initiatives that strengthen the Bank’s brand, community presence, and customer experience.

This role goes beyond support — you’ll lead ideas, drive projects forward, and see your work create lasting results. Curiosity, initiative, and fresh thinking are a must!

Requirements

• 2nd–3rd Year College Student pursuing Marketing, Public Relations, Communications, Business, or a related field.
• Self-starter with strong initiative and the ability to work independently.
• Curious, engaged, and eager to contribute new ideas.
• Strong written and verbal communication skills.
• Good interpersonal communication and comfort interacting with customers and community members.
• Working knowledge of Microsoft Office products and general computer proficiency.
• Ability to maintain confidentiality and privacy.
• Professional appearance; grooming and dress consistent with MB appearance policy.
• Ability to represent the Bank in a positive and professional manner.
• Must have reliable transportation and a valid driver’s license.

Nice To Haves

• Knowledge of Mascoma Bank and its mission

Responsibilities

• Prepare for, attend, and staff various Bank and community events.
• Represent the Bank in a positive and professional manner at company-sponsored and community events.
• Shop for event supplies and assist in logistical planning.
• Design invitations, flyers, and event materials.
• Participate in and help lead customer appreciation and employee appreciation initiatives, including planning and execution.
• Attend and support company-sponsored events as part of brand and community engagement efforts.
• Lead or co-lead financial wellness and educational initiatives, helping promote financial literacy within the communities we serve.
• Meet with customers and community stakeholders as part of special marketing and engagement projects.
• Contribute new ideas and innovative approaches to enhance brand visibility and customer engagement.
• Take ownership of select projects from concept to completion, with outcomes that may continue after the internship ends.
• Organize, record, and track philanthropy and volunteer data.
• Communicate and meet with nonprofit organizations.
• Promote the Bank’s community involvement to internal and external stakeholders.
• Assist in developing initiatives that highlight the Bank’s community impact.
• Research and recommend strategies to enhance the Bank’s social media presence.
• Visit various branch locations to capture photos and content for digital marketing.
• Brainstorm and create content for the Bank’s social media channels.
• Interview team members and community partners for digital storytelling.
• Propose and develop new marketing initiatives that promote Mascoma Experiences.
• Collaborate with the Customer Experience team on data-driven projects.
• Assist in developing ideas to enhance customer interactions and overall experience.
• Work on special projects as assigned, with increasing responsibility over time.
• Perform additional duties as requested.
• Attend at least one (1) in-house workshop or training session.

Benefits

• Strong culture of belonging with a team that values creativity, new perspectives, and innovation.
• Community first minded. We care about our employees and the communities we serve.
• Competitive compensation.
• Flexible work environment with onsite, remote and hybrid opportunities.
• Career development and internal career mentorship.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 101-250 employees