Infusion Services Operations Coordinator

Sentara HospitalsChesapeake, VA
9hOnsite

About The Position

The Home Infusion Pharmacy Operations Coordinator p rovides daily support to the operations of the department and administrative support to the Leader. Assumes responsibility and accountability for office activities, administrative, procurement, and business/financial activities. Must have extensive knowledge of the operations of the department to include educational programs, Sentara Healthcare systems, policies/procedures, and regulatory requirements. Supports the delivery of patient care and functions in a multi-disciplinary environment, which requires excellent communication and customer service skills.

Requirements

  • HS Diploma or equivalent
  • 2 years of clerical and customer service experience (Required).

Nice To Haves

  • Epic EMR experience (preferred).
  • Home Infusion Pharmacy or healthcare administrative office experience (preferred).
  • Payor contracts and credentialing experience (preferred).
  • Experience with Excel, Accounts payable, and Payroll with API (preferred).

Responsibilities

  • Performs administrative tasks to include providing customer service through phone and personal interactions.
  • Responsible for correspondence, scheduling meetings, preparing departmental reports, statistics and file maintenance.
  • Prepares and processes accounts payable, payroll, employee mileage reimbursement claims and operational information.
  • Responsible for supply ordering and charge entry.
  • Performs technical support and administrative support to department staff

Benefits

  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down – $10,000
  • Reimbursement for certifications and free access to complete CEUs and professional development
  • Pet Insurance
  • Legal Resources Plan
  • Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
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