Infusion Scheduler

Dupage Medical Group•Lisle, IL

28d•$16 - $25•Onsite

About The Position

Infusion Scheduler - Full-time - Lisle Location: Lisle, IL Clinic Hours: 8:00am-4:30pm Monday through Friday

High school diploma or GED
Three years of patient/client-facing experience
Customer Focus: Demonstrates excellence in customer service and satisfaction levels for internal and external customers.
Integrity/Ethics: Demonstrates personal integrity, honesty, sincerity. Trusted to do the right thing.
Personal Job Competence: Performs core responsibilities of position efficiently and effectively within parameters of organization policies, procedures and external governmental agencies.

Check-in/Greeting Patients/ Patient Scheduling
Acknowledges and welcomes patients and visitors.
Sets the tone for a positive experience
Check in and schedules appointments, following sleep scheduling protocol
Answers heavy call volumes to fulfill patient needs over the phone
Verifies patient information, while documenting in their Electronic Health Record (EPIC)
Performs all other duties/responsibilities as assigned
Reviewing schedule
Pre-screen patients based on departmental protocol
Monitor schedules daily, ensuring that all open slots are filled on the same day."
Daily monitoring of patient scheduling reports
Exam Preparation
Review the Daily Appointment Report and prepare charts as appropriate.

Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.
Employer provided life and disability insurance.
$5,250 Tuition Reimbursement per year.
Immediate 401(k) match.
40 hours paid volunteer time off.
A culture committed to community engagement and social impact.
Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

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