Infusion Office Administrative Assistant

Infucare Rx Inc on behalf of itself and its subsidiaries • Pottsville, PA

1d

About The Position

The Infusion Office Administrative Assistant functions as an administrative staff member of the Infusion Office Team, within an infusion pharmacy office setting. This position is responsible for coordination of care, infusion referrals, nursing requirements, nursing onboarding, and other duties as assigned.

Requirements

• High School diploma or equivalent. A college degree is preferred.
• Minimum of 3 years’ experience in customer service, preferably at a high-volume call center.
• Minimum of 3 years’ experience in an administrative capacity.
• Detail-oriented with strong interpersonal skills.
• Must be able to work in a fast-paced environment.
• Ability to prioritize, perform multiple tasks at one time, and have good organizational skills.
• Ability to provide excellent/professional customer service, both face to face and on the telephone.
• Excellent Communication skills including reading, writing, and speaking to effectively handle position responsibilities.
• Proficiency in Microsoft Office Suite.

Nice To Haves

• Knowledge of CPR+

Responsibilities

• Coordinates calls to the appropriate individuals.
• Maintain filing and storage systems in the office.
• Retrieve documents and files when requested.
• Establish and maintain employee records.
• Maintains employee data in an efficient manner, provides reports when needed.
• Maintains client data in an efficient manner, provides reports when needed.
• Coordination of care for patients/ infusion referrals
• Effective communication with case managers and infusion nurses
• Create, edit, and update spreadsheets.
• Performs related responsibilities as required or directed.
• Other duties as assigned by supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees